Brussels Airport (IATA: BRU, ICAO: EBBR) serves Zaventem, BE. It has 423 scheduled routes to 204 destinations in 76 countries, operated by 113 airlines.
- Excellent Public Transportation Connections: The airport is well-connected to Brussels city center and other Belgian cities via an efficient train station located beneath the terminal, with journeys to the center taking around 20 minutes. Bus services also provide good links, especially to the European Quarter.
- Convenient Airport Transfer Services: Private airport transfer services are generally praised for punctuality and professional drivers, offering a reliable way to reach hotels. Dedicated parking areas for coaches and shuttles offer convenient drop-off and pick-up with covered walkways to the terminal.
- Some Cleanliness Aspects (mixed reviews): While some recent reviews highlight cleanliness issues, older feedback sometimes noted a generally clean environment with various restaurants and decent free Wi-Fi (though with a complex sign-up process).
- Excessive Security and Passport Control Wait Times: This is the most significant and frequently reported issue, with wait times for passport control and immigration often reaching 1-4 hours, particularly for non-EU travelers. Passengers report missing flights due to these long queues. Recent estimates show security wait times around 46 minutes and passport control at 54 minutes, but many traveler accounts contradict these with much longer actual waits.
- Understaffing and Disorganized Queues: Many reviews cite a severe lack of staff at passport control and security, contributing to the long wait times and chaotic scenes. Poor queue management is a recurring problem, with passengers describing it as "shambolic".
- Poor Staff Attitude: Travelers frequently describe airport and security personnel as arrogant, unprofessional, and uncaring, with some reports of racial profiling.
- Inadequate Terminal Facilities: Complaints include dirty toilets, limited seating, and non-functional amenities like USB charging points. The lack of readily available airport carts is also mentioned.
- Overpriced Parking: Compared to other major European airports, parking at BRU is considered expensive.
Bottom line: Recent experiences at Brussels Airport indicate a significant decline in traveler satisfaction, primarily driven by exceptionally long wait times at security and immigration, coupled with perceived poor staff attitudes and inadequate facilities. While transportation connections remain a strong point, the negative aspects of the in-terminal experience often overshadow any positives, leading many travelers to advise avoiding the airport if possible.
New & changed departures
21 changes to BRU's schedule in the last 90 days.
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Track all changesRoutes from BRU
204 nonstop destinations · 113 airlines.
Showing the top 200 destinations by frequency.
Airlines at BRU
113 carriers operate scheduled departures.
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Airport routes
Brussels Airport (BRU) offers 423 flight routes operated by 113 airlines. Major carriers include Brussels Airlines, TUI Fly, Air Baltic and others. Popular destinations from Zaventem include Amsterdam Schiphol, Adolfo Suárez Madrid–Barajas Airport, Josep Tarradellas Barcelona-El Prat Airport, Alicante-Elche Miguel Hernández Airport, Málaga-Costa del Sol Airport.
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Common questions about BRU
Quick answers, straight from the schedule data.
How many destinations have nonstop flights from BRU?
Brussels Airport has 423 scheduled routes to 204 destinations in 76 countries, operated by 113 airlines.
Which airlines fly from Brussels Airport?
113 carriers operate scheduled departures, including Brussels Airlines, TUI Fly, Air Baltic.
Where is Brussels Airport located?
Brussels Airport is located in Zaventem, BE, at an elevation of 175 ft. Its IATA code is BRU and ICAO code is EBBR.