Baghdad International Airport / New Al Muthana Air Base (BGW)

Common Complaints

• Intense Security Procedures: Travelers frequently report "severe security measures" involving multiple checkpoints, including baggage checks with dogs, necessitating arrival 4-5 hours before departure.
• Poor Cleanliness: Restrooms are a significant point of contention, described as "grim," "horrible," and even the "filthiest bathroom" by recent travelers. There were also complaints about carpets not being washed for years.
• Slow Immigration and Customs: While immigration is operational, it can be "not so fast" and "a bit slow," contributing to potential delays. Passport control wait times are estimated at around 8 minutes, while security wait times are estimated at 29 minutes.
• Challenging Transportation Connections: Leaving the airport terminal often requires special buses or cars that drop passengers in a separate area where they then need to find a taxi. Taxis may overcharge foreigners, and public buses are generally not recommended for safety, hygiene, or comfort.
• Limited Airside Capacity: Some older reviews noted limited capacity airside, which could lead to crowding.
• Poor Food Quality: One 2023 review explicitly mentioned "appalling" food and "bad quality dates."
• Overall Low Satisfaction: Baghdad Airport generally receives low ratings from travelers, indicating weak service compared to other airports.

Overall, Baghdad International Airport appears to be undergoing a period of transition, with noticeable efforts towards modernization. However, current traveler experiences often highlight significant issues with cleanliness, the intensity of security processes, and inefficiencies in ground transportation, contributing to a generally mixed to negative sentiment despite recent positive developments in infrastructure and facilities.