Cagliari Elmas Airport (CAG)

Common Complaints

• Overcrowding and Chaos during Peak Season: During summer months and other peak periods, the airport can become extremely crowded and chaotic, with staff appearing overwhelmed and reports of shouting to manage crowds.
• Limited Seating at Gates: A significant number of travelers mention a lack of adequate seating at the gates, especially after security.
• Poor Wi-Fi Connectivity: While Wi-Fi is available, many reviews indicate that the connection is often horrible or slows down significantly during busy periods.
• Lack of Shops/Amenities Post-Security (International): Beyond international departures, there are very few shops or cafes, with some noting only one small café near certain gates. Overall food and retail services could be improved.
• Security and Passport Control Congestion: Peak times can lead to congestion at security and passport control, particularly for non-Schengen flights, with issues like poor queue management.
• Flight Delays and Lack of Information: Some travelers have experienced frequent flight delays with a lack of information provided to passengers.
• Air Conditioning Issues and Blackouts: There have been reports of lack of proper air conditioning during soaring temperatures and even frequent blackouts, adding to discomfort and confusion.

Cagliari Elmas Airport generally offers a pleasant experience for travelers, especially considering its regional size, often praised for its cleanliness and efficient transport links. However, during high season, it struggles with overcrowding, facility limitations like seating and post-security shopping, and operational challenges that can lead to frustration.