Toronto Lester B. Pearson International Airport (IATA: YYZ, ICAO: CYYZ) is Canada’s largest and busiest airport, serving as a primary gateway to North America for millions of travelers each year. Officially opened in 1939 as Malton Airport, it was renamed in 1984 to honor Lester B. Pearson, Canada’s 14th Prime Minister and a Nobel Peace Prize laureate.
- International Connectivity & Awards: Toronto Pearson was named North America's Best Airport Over 40 Million Passengers in the annual Airport Service Quality awards in 2024. The airport also attracted seven new airlines and added 36 new routes and nine new destinations, solidifying its status as North America's most internationally connected airport.
- Infrastructure Investments: The Pearson LIFT capital program, announced in April 2024, is focused on revitalizing existing facilities, replacing aging assets, and building new modernized terminal space to enhance the passenger experience.
- Modernized Facilities (Ongoing): The infield concourse modernization was largely completed in November 2024, bringing refurbished terminal amenities and new gates. Additionally, Terminal 1 washrooms are undergoing modernization to improve technology and accessibility.
- Efficient Immigration Technology (for some): For travelers entering the US, US Customs and Border Protection (CBP) pre-clearance at YYZ can lead to a quick process, especially with facial recognition technology. The ArriveCAN app can also expedite customs declarations for entry into Canada.
- Overall Low Satisfaction Rankings: In 2024, Toronto Pearson was ranked second lowest in customer satisfaction among North America's mega-sized airports by J.D. Power for the second consecutive year. Independent traveler reviews often give low ratings, with one platform showing an average of 3/10.
- Rude and Unhelpful Staff: A recurring complaint highlights staff who are perceived as rude, unprofessional, lacking empathy, and unhelpful, contributing to traveler frustration.
- Poor Signage and Confusing Navigation: Many travelers struggle with inadequate and confusing signage, leading to difficulties in finding gates, connections, or receiving incorrect directions from staff.
- Cleanliness and Facility Issues: Reports of dirty facilities, worn-down surroundings, and a lack of basic amenities like soap in washroom dispensers persist.
- Long Wait Times: Significant wait times are frequently reported for security, immigration, and baggage handling. Security wait times have been observed to be as high as 66 minutes and immigration up to 82 minutes.
- Inadequate Seating and Crowded Gate Areas: Travelers often find insufficient comfortable seating, particularly seating without armrests for resting, and experience overcrowded boarding areas, especially in busy periods.
- Baggage Handling Delays: Slow and sometimes erratic baggage handling contributes to negative experiences for arriving passengers.
- Transportation Woes (for some routes): While downtown connections exist via UP Express, connections to other destinations are criticized for being inconvenient or overpriced.
Bottom line: While Toronto Pearson International Airport is actively working to modernize and expand its services, recent traveler experiences frequently highlight significant challenges in customer service, operational efficiency, and basic terminal upkeep. Travelers should prepare for potential delays and be aware of available digital tools like the ArriveCAN app or CBP MPC app to potentially streamline their journey.
New & changed departures
17 changes to YYZ's schedule in the last 90 days.
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Track all changesRoutes from YYZ
256 nonstop destinations · 139 airlines.
Showing the top 200 destinations by frequency.
Airlines at YYZ
139 carriers operate scheduled departures.
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Airport routes
Toronto Lester B. Pearson International Airport (YYZ) offers 728 flight routes operated by 139 airlines. Major carriers include Air Canada, WestJet, Air Canada Rouge and others. Popular destinations from Toronto include Montreal-Trudeau, Vancouver Int'l, LaGuardia, Cancun Int'l, Calgary Int'l.
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Common questions about YYZ
Quick answers, straight from the schedule data.
How many destinations have nonstop flights from YYZ?
Toronto Lester B. Pearson International Airport has 728 scheduled routes to 256 destinations in 73 countries, operated by 139 airlines.
Which airlines fly from Toronto Lester B. Pearson International Airport?
139 carriers operate scheduled departures, including Air Canada, WestJet, Air Canada Rouge.
Where is Toronto Lester B. Pearson International Airport located?
Toronto Lester B. Pearson International Airport is located in Toronto, CA, at an elevation of 569 ft. Its IATA code is YYZ and ICAO code is CYYZ.