Cincinnati Northern Kentucky International Airport (CVG)

Common Complaints

• International Arrivals Re-screening: A significant point of frustration is the requirement for passengers arriving from international locations (other than Canada) to collect checked bags and then go through TSA security screening again, even if CVG is their final destination. This is due to the airport's layout.
• Inconsistent General Security Wait Times: While often fast, general security lines can be lengthy, with some travelers reporting 45 minutes to an hour, particularly during early morning peak travel times and holidays.
• Parking/Shuttle Signage & Traffic Attendants: Some travelers have reported confusing or inadequate signage for long-term parking shuttle pick-up spots, especially after recent revisions, and noted that departure traffic attendants can be rude.
• Baggage Claim Delays & Long Walks: There are complaints about long walks from arrival gates to baggage claim and excessive wait times for bags to arrive at the carousel.
• Limited 24-hour Food Options: Many food concessions close overnight, with no 24-hour dining options available.

Overall, Cincinnati Northern Kentucky International Airport is highly regarded for its customer experience, cleanliness, and efficient TSA PreCheck. While parking and unique amenities are often highlighted as positives, the re-screening process for international arrivals and occasional delays in general security and baggage claim remain notable areas for improvement.