Fuerteventura Airport (FUE)

Common Complaints

• Long Security and Passport Control Queues: A frequent and significant complaint is the excessively long wait times at passport control and security, sometimes exceeding an hour, often due to a limited number of active gates or staff.
• Rude and Unprofessional Staff: Numerous reviews highlight instances of rude, offensive, or unprofessional staff, particularly at security checkpoints, and a perceived lack of English communication skills.
• Inconsistent Toilet Cleanliness: While generally clean, some travelers have noted occasional issues with the cleanliness of the toilets.
• Accessibility Issues: Concerns have been raised regarding narrow lifts for wheelchairs and reported instances of broken lifts at departure gates.
• Expensive and Limited Food/Shopping: Some passengers find the food and retail options to be overpriced and of poor quality, with duty-free stores sometimes described as disorganized.
• Transfer Delays and Organization: While many private and shared transfers are praised for punctuality, some shared shuttle services have been reported to have long wait times or numerous stops, causing delays.

Overall, Fuerteventura Airport is a modern and generally well-maintained facility, appreciated for its spaciousness and amenities. However, travelers should be prepared for potential long queues at security and passport control, and some report inconsistent experiences with staff professionalism. Planning for potential delays, especially during peak travel times, and considering pre-booked transfers can enhance the experience.