Hangzhou Xiaoshan International Airport (HGH)
Hangzhou, CN 🇨🇳 Large International Airport Scheduled Service
ICAO
ZSHC
IATA
HGH
Elevation
23 ft
Region
CN-33
Local Time
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GPS Code: ZSHC
Local Code: Not available
Location: 30.23609° N, 120.428865° E
Continent: Asia
Type: Large International Airport
Keywords: Hang Zhou 杭州萧山国际机场
What Travelers Say
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Online Reviews Summary
Hangzhou Xiaoshan International Airport (HGH) generally garners positive traveler sentiment, with an average rating indicating very good service. Travelers frequently praise its modern facilities, cleanliness, and efficient processes, contributing to a seamless and stress-free experience, particularly for international arrivals. The airport is certified as a 3-Star Airport by Skytrax, with ongoing renovations expected to potentially elevate it to a 4-Star rating.
What Travelers Love
- Modern and Clean Facilities: The airport is noted for being clean and neat with sufficient lighting, and the toilets are consistently clean. Terminal facilities are generally well-regarded.
- Efficient Immigration and Customs: The immigration process is often quick and efficient, featuring automated kiosks for e-passports, leading to prompt luggage arrival and straightforward customs clearance. Current estimated wait times for passport control are around 8 minutes.
- Good Transportation Connections: HGH offers convenient transportation options to the city center, including direct access via Metro Lines 1, 7, and 19. Airport express buses, taxis, and ride-hailing services are also readily available.
- Variety of Amenities: The airport provides a good selection of dining and shopping options, including local cuisine, international brands, fast-food chains like KFC and McDonald's, and duty-free shops. Free Wi-Fi is available throughout the terminals.
Common Complaints
- Terminal Discrepancies and Renovation Impact: Some reviews suggest that Terminal 3 (Domestic Departures) might lack pleasant facilities, with shops closing early and older seating. There's also a hope for more diverse food and retail services in both Terminal 3 and Terminal 4 (International Departures), implying current limitations.
- Inter-terminal Environment: The underground corridor between terminals has been described as having unclear air, and smoking restrictions are not always strictly enforced.
- Limited Late-Night Food Options: Travelers arriving after 9 PM may find limited food choices available.
- Baggage Handling Concerns: Some past experiences mention slow baggage claim and reports of luggage being handled roughly by airport staff.
- Lack of Dedicated Rest Areas: Travelers needing to transfer overnight have noted a lack of comfortable resting places, often being limited to hard seats near check-in.
Overall, Hangzhou Xiaoshan International Airport provides a largely positive experience for travelers, particularly benefiting from its modern infrastructure, efficient entry processes, and improved public transport links. While some older terminal areas and specific services could see enhancements, the airport continues to manage increasing passenger traffic effectively.
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Airport Routes
Hangzhou Xiaoshan International Airport (HGH) offers 368 flight routes operated by 10 airlines. Major carriers include SF Airlines, XiamenAir, Air China and others. Popular destinations from Hangzhou include Guangzhou Baiyun Int'l, Shenzhen Bao'an Int'l, Xi'an Xianyang Int'l, Urumqi Diwopu Int'l and Kunming Changshui Int'l.
Route Network Map
Top Routes (by observations)
- Guangzhou Baiyun Int'l (CAN) 13
- Shenzhen Bao'an Int'l (SZX) 10
- Xi'an Xianyang Int'l (XIY) 10
- Urumqi Diwopu Int'l (URC) 9
- Kunming Changshui Int'l (KMG) 9
- Lanzhou Zhongchuan International (LHW) 8
- Harbin Taiping Int'l (HRB) 8
- Zhengzhou Xinzheng Int'l (CGO) 8
- Chongqing Jiangbei Int'l (CKG) 8
- Beijing Daxing International Airport (PKX) 8
- Chengdu Tianfu Int'l (TFU) 8
- Sanya Phoenix Int'l (SYX) 7
Newly Discovered
- Guangzhou Baiyun Int'l (CAN) new
- Lanzhou Zhongchuan International (LHW) new
- Xi'an Xianyang Int'l (XIY) new
- Zhongwei Shapotou (ZHY) new
- Chengdu Shuangliu Int'l (CTU) new
- Yanji Chaoyangchuan (YNJ) new
- Dali (DLU) new
- Qingdao Jiaodong Int'l (TAO) new
- Shenzhen Bao'an Int'l (SZX) new
- Liege (LGG) new
- Changsha Huanghua Int'l (CSX) new
- Chongqing Jiangbei Int'l (CKG) new
Popular Flight Routes
| Destination | IATA | City | Aircraft Type | Airline | Details | Route Map |
|---|---|---|---|---|---|---|
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Top Airlines
Operating at Hangzhou Xiaoshan International AirportAirlines by Flight Activity
Based on observed flight operations and route network| Airline | Routes | Flights | Destinations | Last Activity |
|---|---|---|---|---|
SF Airlines
CSS
/ O3
|
23 | 807 | 23 | Feb 11, 2026 |
XiamenAir
CXA
/ MF
|
37 | 556 | 37 | Feb 11, 2026 |
Air China
CCA
/ CA
|
35 | 553 | 35 | Feb 11, 2026 |
Zhejiang Loong
CDC
/ GJ
|
43 | 413 | 43 | Feb 11, 2026 |
China Eastern
CES
/ MU
|
28 | 406 | 28 | Feb 11, 2026 |
China Southern Airlines
CSN
/ CZ
|
16 | 304 | 16 | Feb 11, 2026 |
Beijing Capital Airlines
CBJ
/ JD
|
34 | 218 | 34 | Feb 11, 2026 |
Hainan Airlines
CHH
/ HU
|
17 | 167 | 17 | Feb 11, 2026 |
China Postal Airlines
CYZ
/ CF
|
6 | 137 | 6 | Jan 8, 2026 |
Shandong Airlines
CDG
/ SC
|
9 | 120 | 9 | Feb 9, 2026 |
For Pilots
| Designation | Length | Width | Surface | Status |
|---|---|---|---|---|
06/24 |
11155 ft | 197 ft | CON | Active Lighted |
07/25 |
11811 ft | 148 ft | CON | Active Lighted |
| Type | Description | Frequency |
|---|---|---|
| APP | HANGZHOU APP AREA 1 | 125.55 MHz |
| APP | HANGZHOU APP AREA 2 | 126.05 MHz |
| ATIS | HANGZHOU ATIS | 127.25 MHz |
| GND | HANGZHOU GND | 121.75 MHz |
| TWR | HANGZHOU TWR | 118.3 MHz |
Ground Transportation
Taxis
Official taxi stands are located outside the arrivals hall. Taxis are metered, and fares vary by distance and time of day. It is advisable to have your destination address written in Chinese. Use the official queue to ensure a licensed taxi.
Rental Cars
Car rental counters for companies like Hertz, Avis, and local providers such as eHi Car Services are available in the terminal. Renting a car in China requires a valid Chinese driver's license; an International Driving Permit (IDP) is typically not sufficient on its own.
Public Transportation
The airport is served by the Hangzhou Metro and Airport Shuttle Buses. The Metro's Airport Express (Line 19) and Lines 1 & 7 provide fast connections to the city center and major train stations. A comprehensive network of Airport Shuttle Buses offers routes to various points within Hangzhou and to neighboring cities.
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External Links & Resources
Official Resources
Public Transportation