Haikou Meilan International Airport (HAK)

Common Complaints

• Strict and Slow Security/Immigration: Many international travelers report strict and crowded security checks and a slow immigration process, sometimes taking 15 minutes or more for passport checks. Current security wait times are estimated between 27 to 31 minutes.
• Language Barrier: Some staff, particularly at immigration, have limited English proficiency and rely on translation apps, which can make communication challenging for foreigners.
• Unreliable Wi-Fi for Foreigners: Accessing Wi-Fi can be difficult for non-Chinese visitors, often requiring a local phone number.
• Limited International Flights and Food Choices: The airport has few international flights, and food options can be limited after passing international customs.
• Strict Regulations: Passengers have reported strict regulations, such as those concerning power banks, which can lead to items being confiscated.

Overall, Haikou Meilan International Airport is a well-maintained and modern airport with excellent ground transportation links. However, international travelers should be prepared for potentially lengthy and strict security and immigration procedures and consider alternative arrangements for connectivity if relying on airport Wi-Fi.