Thiruvananthapuram International Airport (TRV)

Common Complaints

• Limited Food and Shopping Options: Travelers frequently note the limited variety of food and shopping outlets, especially in the domestic terminal and for international flights departing early in the day when many shops are closed. Prices at coffee shops outside the airport premises can be high.
• Slow Baggage Arrival: A recurring issue, particularly for international and connected flights, is the long wait times for baggage to arrive.
• Non-functional AC Sockets/Charging Points: Some reviews mention that AC sockets for charging devices are not always working.
• Rude or Unhelpful Staff: There are instances of travelers reporting rude or confused staff, particularly at check-in counters and security.
• Expensive Prepaid Taxis: While transportation is available, the prepaid taxi service within the airport premises is sometimes considered expensive.
• Toilets can be Unclean (in some areas): Despite recent cleaning technology upgrades, some reviews indicate that toilets can still be unhygienic.

Overall, Thiruvananthapuram International Airport is growing and undergoing improvements, aiming to provide a better travel experience. While it offers a relatively clean environment and generally efficient processes during off-peak hours, travelers should be aware of potentially limited amenities and occasional staff issues. The recent growth in passenger traffic and ongoing infrastructure enhancements suggest a commitment to addressing past concerns.