Chandigarh International Airport (IXC)

Common Complaints

• Limited Seating and Overcrowding: A significant complaint is the lack of adequate seating areas, especially at busy gates, leading to overcrowding and discomfort for passengers.
• Overpriced and Limited Food/Drink Options: Travelers frequently report unappealing, limited, and overpriced food and drink choices within the terminal, with some mentioning the best options are only available outside the airside.
• Lack of Charging Ports: The scarcity of electric plugs or charging stations poses a notable inconvenience for passengers relying on electronic devices.
• Taxi Overcharging and Mafia: Many travelers experience issues with overcharging by taxi drivers outside the airport, with pre-booked fares not being honored and drivers demanding higher amounts.
• Lounge Access Issues: Some users report that the airport's lounge (now a bar) does not accept popular credit cards or Priority Pass, limiting access for many travelers.
• Baggage Delays: International arrivals, in particular, can experience significant delays in baggage claim, described as a "nightmare" by some.
• Airport Entry Restrictions at Night: Several reviews mention that the airport does not allow entry to passengers until a few hours before their flight, forcing them to wait outside in potentially uncomfortable conditions.

While Chandigarh International Airport has received high accolades for its overall service quality and infrastructure, individual traveler experiences often point to practical deficiencies, particularly concerning passenger comfort, value for money in concessions, and transparency in ground transportation.