Krasnoyarsk International Airport (KJA)

Common Complaints

• Distance from City: The airport is located significantly far from the city (approximately 40 km), which can result in a 40-90 minute drive, making transportation a key concern for travelers.
• High Prices at Cafes and Shops: Reviewers frequently mention that prices for food and beverages at airport cafes and shops are higher than average.
• Limited Seating in Waiting Areas: Despite the spacious design, some travelers have noted a lack of sufficient waiting area chairs, particularly in the clear zone of the domestic terminal which can get crowded.
• Outdated Domestic Terminal: The domestic flights terminal is often described as old and outdated, contrasting sharply with the newer international facilities and lacking sufficient space.
• Cleanliness of Restrooms: Some reviews indicate that cleanliness standards, particularly in restrooms, need improvement.
• Emergency Response and Staff Helpfulness: Concerns have been raised regarding emergency response times during critical situations and instances of unhelpful staff when assistance was needed.

In summary, Krasnoyarsk International Airport offers a generally modern and efficient experience, particularly for international travelers utilizing its newer facilities. However, the significant distance from the city, coupled with high concession prices and some issues with older domestic terminal infrastructure and service consistency, remain common points of dissatisfaction.