Barnaul Airport (BAX)

Common Complaints

• Small Size and Limited Seating: A frequent complaint is the small size of the airport, leading to limited seating and crowded conditions, especially in the post-security "clean zone," making social distancing difficult.
• Lack of Modern Facilities: The airport is described as not very modern and having basic facilities, lacking the extensive amenities of larger airports.
• Transportation Issues: Ordering an official taxi to the airport can be challenging, with reports of drivers being reluctant to go, often requiring reliance on unofficial services.
• Unreliable Announcements & Boarding: Some travelers have experienced unreliable voice announcements regarding flights and a single boarding queue for multiple flights, causing confusion.
• High Water Prices and Poor Ventilation: Minor complaints include high prices for bottled water and occasional issues with ventilation.

Barnaul Airport serves its function as a regional gateway, offering a generally clean environment and efficient passenger processing, especially regarding security and immigration. However, travelers should be prepared for its compact size, limited amenities, and potential challenges with ground transportation if not pre-booked.