Princess Juliana International Airport (SXM)

Common Complaints

• Ongoing Renovations and Limited Amenities: Many travelers report that while the airport is improving, amenities in the general terminal areas are still basic or limited, with long lines for food and retail, and insufficient seating.
• Overcrowding and Capacity Issues: During peak travel times or when multiple international flights depart simultaneously, the airport can become overcrowded, leading to confusion and extended wait times.
• Inconsistent Wait Times: While security and immigration can be quick, overall processing times, especially for arrivals and baggage claim, vary significantly and can sometimes involve long waits in less-than-ideal conditions, occasionally outside in the heat.
• Cleanliness: Some reviews indicate that cleanliness can be a weakness compared to other airports.
• Aggressive Taxi Drivers: The taxi service is plentiful, but some travelers have noted aggressive drivers.

In summary, Princess Juliana International Airport offers a distinctive and often efficient experience, particularly for departures through its modernized facilities. However, travelers should be prepared for potential inconsistencies in wait times and limited amenities in certain areas due to ongoing development.