Toussaint Louverture International Airport (PAP)

Common Complaints

• Severe Security Concerns & Closures: The most critical complaint stems from recurrent gang violence, which led to the airport's closure in November 2024 and incidents where aircraft were grazed by gunfire. U.S. carriers have suspended service, and the FAA has issued bans on certain Haitian airspace, extended until at least March 2026.
• Luggage Theft: Multiple travelers have reported instances of luggage being opened and items stolen from checked bags, particularly when traveling with certain airlines.
• Aggressive Touts & Bribery: Visitors frequently encounter aggressive individuals attempting to "assist" with luggage or directions and then demanding payment, with some staff also being perceived as seeking bribes. Travelers are advised to be firm and polite, and not to hand over luggage to unauthorized persons.
• Poor Cleanliness & Facilities: Reports indicate that restrooms are often not cleaned, and there is significant dust due to ongoing construction or lack of maintenance. Some older accounts mention sightings of mice in food preparation areas. The main international terminal is described as chaotic and noisy, with primary areas lacking air conditioning.
• Multiple Security Checks: Flights, especially to the U.S., require multiple security screenings, including a secondary check at the gate, which can be time-consuming and inconvenient. American Airlines, for example, conducts its own additional screening.
• Disorganized Transportation: While taxis are available, there are no set fees, requiring negotiation, and drivers can be aggressive.

The current political and social unrest in Haiti has severely impacted the functionality and safety of Toussaint Louverture International Airport, making recent travel experiences extremely challenging and generally ill-advised due to ongoing security threats.