Klagenfurt Airport (KLU)

Common Complaints

• Limited Facilities and Shopping/Food Options: A significant complaint is the lack of diverse shopping and food options, especially after security. There is only one small snack/drink shop inside, which some find sufficient, but others desire more choices.
• Security Crew Issues: Some travelers have reported unpleasant security crew experiences, including overly thorough checks and inconsistent application of liquid rules.
• Limited Flight Options: As a smaller regional airport, it has a limited number of commercial flights and destinations.
• Uncomfortable Seating: The seats in the waiting area are not always comfortable.
• Lack of Post-Security Toilets: There are mentions of a need for toilets after passport control.
• Train Connection Inconvenience: While there's an S-Bahn stop (Annabichl) within walking distance (7 minutes), some consider this less convenient than a direct connection.
• Communication and Staff Behavior Issues: Instances of poor communication from airline representatives and reports of inappropriate behavior from security personnel, including concerns about racial profiling by police during passport control, have been noted.

Overall, Klagenfurt Airport is highly regarded for its efficiency and friendly service, making it a good choice for regional travel and those seeking a less crowded airport experience. However, travelers should be aware of the limited amenities and consider bringing their own snacks or food if flying during longer periods, and be prepared for potentially inconsistent experiences with security staff.