Bologna Guglielmo Marconi Airport (BLQ)

Common Complaints

• Overcrowding and Limited Seating: The most frequent complaint is that the terminal is too small and often overcrowded, leading to a severe lack of seating. Many passengers resort to sitting on the floor, particularly after security and in boarding areas.
• Long Queues: Travelers consistently report long queues for security, check-in, and cafeterias, especially during peak hours. Security/immigration efficiency is considered "very unpopular compared to other airports".
• Expensive and Inconsistent Marconi Express: The direct Marconi Express train to the city center is criticized for being very expensive (€12.50 for a 7-minute journey) and has been reported as sometimes unreliable or having issues with ticket gates.
• Limited Amenities and Food Options: Beyond security, travelers often find a scarcity of food and retail outlets, with limited seating available at those that exist. There's also a general lack of power charging points.
• Cleanliness and Maintenance: While toilets might be clean, other areas of the airport have been described as having "filthy floors" and "smelly bathrooms" in past reviews, and staff service can be inconsistent.

Overall, Bologna Guglielmo Marconi Airport receives a low average rating from travelers, who frequently describe it as chaotic and poorly equipped for its current passenger traffic. While investments in infrastructure and security upgrades are underway and some find specific aspects like security faster, the general consensus points to a need for significant improvement in managing crowds and providing comfortable facilities. If possible, arriving well in advance is recommended, especially for international flights.