Chicago O'Hare International Airport (ORD)

Chicago, US 🇺🇸 Large International Airport Scheduled Service

ICAO

KORD

IATA

ORD

Elevation

680 ft

Region

US-IL

Local Time

Airport Information

GPS Code: KORD

Local Code: ORD

Location: 41.9786° N, -87.9048° E

Continent: NA

Type: Large International Airport

Keywords: CHI Orchard Place

Arrivals

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Departures

View outgoing flights

External Links

Official Website Wikipedia Live Flights

Nearby Points of Interest

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What Travelers Say

AI-Generated Summary Based on web research

Recent traveler reviews for Chicago O'Hare International Airport (ORD) paint a mixed, often critical, picture. While some acknowledge its vital role as a major hub, overall sentiment frequently leans towards dissatisfaction, citing issues with facilities, staff demeanor, and efficiency. Travelers often find the airport chaotic and in need of significant improvement, despite ongoing expansion efforts.

What Travelers Love

Extensive Lounge Options: ORD offers a wide variety of airline lounges, including multiple United Club, American Airlines Admirals Club, Delta Sky Club, SAS Lounge, Swissport Lounge, and LOT Polish Business Class Lounge locations, providing comfort, Wi-Fi, and refreshments for eligible passengers.
Wellness Amenities: The airport provides a tranquil Yoga Room in Terminal 3 and several Terminal Getaway Spas in Terminals 1 and 3, offering relaxation opportunities.
Expedited Security Options: Travelers can utilize TSA PreCheck and CLEAR+ for generally faster security screening, with PreCheck lines averaging around 5 minutes. Global Entry kiosks are also available for expedited customs processing.
Downtown Connectivity: The Blue Line rapid transit (CTA train) offers a convenient and affordable connection to downtown Chicago.
Ongoing Modernization: The O'Hare 21 expansion project is underway, promising new concourses (like Concourse D), upgraded amenities in Terminal 3, and streamlined systems to improve the overall travel experience.

Common Complaints

Rude and Unhelpful Staff: A prevalent complaint across multiple review sources highlights rude and unhelpful staff from TSA to customs and general airport personnel, contributing to a negative experience.
Poor Cleanliness and Maintenance: Many travelers report dirty restrooms and a general lack of cleanliness throughout terminals, with some describing parts of the airport as dingy and in need of a makeover.
Long Security and Customs Wait Times: Despite expedited options, standard security wait times can extend to 45 minutes or more during peak hours, and customs for international arrivals frequently sees waits of 30 minutes or longer, often leading to missed connecting flights.
Inadequate Seating and Crowding: Travelers frequently find a lack of comfortable or sufficient seating at gates, with terminals often feeling crowded, especially Terminal 5.
Confusing Navigation and Signage: Poor and sometimes conflicting signage makes navigating between terminals and finding specific locations challenging, particularly for those unfamiliar with the airport.
Limited and Expensive Food/Amenities in Terminal 5: The international Terminal 5 is particularly criticized for having minimal and overpriced food and retail options, as well as being crowded and having poor facilities.
Parking Challenges: While various parking options exist, economy lots can frequently be full, and the overall parking experience can be costly, with some off-site shuttles sometimes being less reliable.

Overall, Chicago O'Hare International Airport appears to struggle with traveler satisfaction due to consistent issues with staff attitude, facility upkeep, and efficiency in key areas like security and customs. While it offers a wide range of amenities and is undergoing significant modernization, many recent experiences suggest these improvements have yet to fully address the core frustrations of passengers.

Generated False weeks ago

This summary is automatically generated by AI based on web research of traveler reviews and experiences. AI-generated content may not always be 100% accurate.

Current Weather Conditions

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Airport Routes

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Popular Flight Routes

Building Route Index: We are building our route index for commercial airports. Currently 758 routes are indexed for Chicago O'Hare International Airport. For real-time updates, admin access is required.

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Top Airlines

Operating at Chicago O'Hare International Airport

Airlines by Flight Activity

Based on observed flight operations and route network

Airline	Routes	Flights	Destinations	Last Activity
Envoy Air `ENY` / `MQ`	90	764	90	Dec 10, 2025
American Airlines `AAL` / `AA`	70	596	70	Dec 10, 2025
SkyWest `SKW` / `OO`	92	540	92	Dec 11, 2025
Republic `RPA` / `YX`	49	320	49	Dec 10, 2025
United `UAL` / `UA`	75	262	75	Dec 4, 2025
Air China `CCA` / `CA`	3	198	3	Dec 11, 2025
Delta Air Lines `DAL` / `DL`	12	132	12	Dec 10, 2025
China Southern Airlines `CSN` / `CZ`	3	122	3	Dec 8, 2025
Suparna `YZR` / `Y8`	2	114	2	Dec 11, 2025
GoJet `GJS` / `G7`	30	112	30	Dec 10, 2025

Showing top 10 airlines by flight activity. Data includes observed departures and route networks from this airport.

For Pilots

Designation	Length	Width	Surface	Status
`04L/22R`	7500 ft	150 ft	ASP	Active Lighted
`04R/22L`	8075 ft	150 ft	ASP	Active Lighted
`09C/27C`	11245 ft	200 ft	concrete	Active Lighted
`09L/27R`	7500 ft	150 ft	ASP	Active Lighted
`09R/27L`	7967 ft	150 ft	ASP	Active Lighted
`10C/28C`	10801 ft	200 ft	CON	Active Lighted
`10L/28R`	13000 ft	150 ft	CON	Active Lighted
`10R/28L`	7500 ft	150 ft	CONCRETE	Active Lighted
`14L/32R`	10005 ft	150 ft	ASP	Closed Lighted
`15/33`	9686 ft	200 ft	ASP	Closed Lighted
`18/36`	5332 ft	150 ft	ASP	Closed Lighted

Type	Description	Frequency
APP	APP	`119.0 MHz`
ASOS	ASOS	`135.4 MHz`
ATIS	ATIS	`135.4 MHz`
CLD	CLNC DEL	`121.6 MHz`
DEP	DEP	`125.0 MHz`
GND	GND	`121.675 MHz`
PTD	PTD	`126.2 MHz`
TWR	TWR	`126.9 MHz`
UNIC	UNICOM	`122.95 MHz`

Ident	Name	Type	Frequency
`GCO`	Chicago O'Hare	DME	`108250 kHz`
`IA`	Taffs	NDB	`414 kHz`
`ID`	Inddy	NDB	`385 kHz`
`ME`	Deana	NDB	`350 kHz`
`OH`	Leama	NDB	`368 kHz`
`OR`	Chstr	NDB	`394 kHz`

Ground Transportation

Last updated: Nov 21, 2025

Taxis

Taxi stands are located on the lower level curb front of each terminal, just outside of baggage claim. Taxis offer metered fares to downtown Chicago and surrounding suburbs. Shared ride services may also be available at designated areas.

Rental Cars

All rental car companies are located in the Multi-Modal Facility (MMF). To access the MMF from the terminals, take the free, 24/7 Airport Transit System (ATS) train. Major rental agencies like Avis, Hertz, Enterprise, and Budget operate from this facility.

Public Transportation

The CTA 'L' train's Blue Line provides 24/7 service directly between O'Hare and downtown Chicago. The station is on the lower level of the main parking garage, accessible via pedestrian tunnels from Terminals 1, 2, and 3. Metra commuter rail and Pace suburban buses also connect to the airport at the Multi-Modal Facility.

Distances are approximate and calculated as straight-line distances.