Charlotte Douglas International Airport (CLT)

Charlotte, US πŸ‡ΊπŸ‡Έ Large International Airport Scheduled Service

ICAO

KCLT

IATA

CLT

Elevation

748 ft

Region

US-NC

Local Time

Loading...

Loading...

Airport Information

GPS Code: KCLT

Local Code: CLT

Location: 35.214001Β° N, -80.9431Β° E

Continent: NA

Type: Large International Airport

Nearby Points of Interest

What Travelers Say

AI-Generated Summary Based on web research

Charlotte Douglas International Airport (CLT) receives mixed to largely negative recent traveler reviews, with many describing it as overcrowded, chaotic, and disorganized. While some appreciate certain amenities, overall satisfaction appears to be below average, as indicated by a 15th place ranking among 20 "mega" airports in J.D. Power's 2024 North America Airport Satisfaction Study. Ongoing construction is a significant factor contributing to traveler frustration.

What Travelers Love
  • Clean Bathrooms: Many travelers consistently praise the cleanliness of the airport's restrooms, often noting the presence of attentive attendants.
  • Diverse Dining Options: CLT offers a wide array of food choices, from fast food to sit-down restaurants, and was recognized as one of the "10 Best Airports for Dining" in USA Today's Readers' Choice Awards 2025.
  • Efficient WiFi: The airport's WiFi is generally reported as easy to connect to and fast.
  • Helpful Signage for Walking Times: Despite the airport's large size, many appreciate the clear signage indicating estimated walking times between gates, which can help manage layover stress.
  • Premium Lounges: The American Express Centurion Lounge is frequently highlighted for its upscale ambiance, hot meals, and comfortable seating, while The Club CLT offers a unique automated menu service.
Common Complaints
  • Severe Overcrowding and Lack of Seating: A pervasive complaint is the extreme crowding in terminals and a significant scarcity of available seating at gates, often forcing passengers to stand or sit on the floor.
  • Disruptive Construction: Extensive construction (part of the Destination CLT project) leads to noise, dirty areas, confusing navigation, and a generally disruptive environment for travelers.
  • Long Security Wait Times and Disorganized Process: Travelers frequently report substantial wait times at security, even for TSA PreCheck users. There are also mentions of disorganized lines and unhelpful security personnel. International arrivals can experience very long waits for Customs clearance.
  • Rude or Unhelpful Staff: Several reviews mention negative interactions with airport staff, including American Airlines gate agents, TSA, and Customs and Border Protection officers.
  • Challenging Parking Experience: Issues with parking directions, payment discrepancies, and full lots are common, especially for those who do not pre-book online.

Overall, Charlotte Douglas International Airport is undergoing significant expansion, but this has led to considerable passenger inconvenience. While it offers a good selection of food and generally clean restrooms, travelers should be prepared for crowded terminals, potential long waits at security and customs, and a challenging experience with parking and navigation due to ongoing construction and high passenger volume. Booking parking in advance and allowing ample time for connections and security are highly recommended.

Generated False weeks ago
Loading...

Researching traveler experiences online...

Unable to generate sentiment summary. Please try again later.
This summary is automatically generated by AI based on web research of traveler reviews and experiences. AI-generated content may not always be 100% accurate.

Current Weather Conditions

Loading weather data...

Loading weather data...


Airport Routes

Popular Flight Routes
0 destinations displayed
Destination IATA City Aircraft Type Airline Details Route Map
Loading...
Loading routes...

Top Airlines

Operating at Charlotte Douglas International Airport
Airlines by Flight Activity
Based on observed flight operations and route network
Airline Routes Flights Destinations Last Activity
105 1361 105 Dec 11, 2025
Piedmont
PDT / PT
39 407 39 Dec 10, 2025
5 322 5 Dec 11, 2025
64 302 64 Dec 10, 2025
Republic
RPA / YX
9 218 9 Dec 11, 2025
Spirit
NKS / NK
11 187 11 Dec 10, 2025
Southwest
SWA / WN
6 148 6 Dec 11, 2025
76 136 76 Dec 10, 2025
4 131 4 Dec 11, 2025
United
UAL / UA
4 122 4 Dec 11, 2025
For Pilots

Designation Length Width Surface Status
05/23 7502 ft 150 ft PEM Closed Lighted
18C/36C 10000 ft 150 ft CONC-F Active
18L/36R 8676 ft 150 ft PEM Active Lighted
18R/36L 10000 ft 150 ft CON Active Lighted

Type Description Frequency
A/D APP/DEP 120.05 MHz
ATIS ATIS 121.15 MHz
CLD CLNC DEL 127.15 MHz
GND GND 121.8 MHz
POST BASE OPS COMD POST 29.22 MHz
RDO RALEIGH RDO 122.4 MHz
TWR TWR 118.1 MHz
UNIC UNICOM 122.95 MHz

Ident Name Type Frequency
CL Tryon NDB 242 kHz
CLT Charlotte VOR-DME 115000 kHz
FML Fort Mill VORTAC 112400 kHz

Ground Transportation

Last updated: Nov 21, 2025
Taxis

Taxi services are located on the Arrivals/Baggage Claim level, curbside in Zone D. Taxis are available on-demand, and fares are regulated by the City of Charlotte. It is approximately a 15-20 minute drive to Uptown Charlotte.

Rental Cars

The Rental Car Facility is located in the lobby of the Hourly Deck, directly across from the terminal building. Passengers can walk from Arrivals/Baggage Claim to the facility. Major on-site companies include Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and Sixt.

Public Transportation

The Charlotte Area Transit System (CATS) offers bus service to and from the airport. The Sprinter (Route 5) provides a direct connection to the Charlotte Transportation Center in Uptown, with connections to the LYNX Blue Line light rail and other bus routes. The bus stop is on the Arrivals/Baggage Claim level in Zone D.

Nearby Airports

Concord-Padgett Regional Airport
USA β€’ KJQF
Concord, US
Medium Airport Scheduled Service
~29 km away
Greenville Spartanburg International Airport
GSP β€’ KGSP
Greer, US
Medium Airport Scheduled Service
~122 km away
Piedmont Triad International Airport
GSO β€’ KGSO
Greensboro, US
Medium Airport Scheduled Service
~134 km away
Columbia Metropolitan Airport
CAE β€’ KCAE
Columbia, US
Medium Airport Scheduled Service
~142 km away
Asheville Regional Airport
AVL β€’ KAVL
Asheville, US
Medium Airport Scheduled Service
~147 km away
Concord-Padgett Regional Airport
USA β€’ KJQF
Concord, US
Medium Airport Scheduled Service
~29 km away
Hickory Regional Airport
HKY β€’ KHKY
Hickory, US
Medium Airport
~71 km away
Smith Reynolds Airport
INT β€’ KINT
Winston Salem, US
Medium Airport
~121 km away
Greenville Spartanburg International Airport
GSP β€’ KGSP
Greer, US
Medium Airport Scheduled Service
~122 km away
Piedmont Triad International Airport
GSO β€’ KGSO
Greensboro, US
Medium Airport Scheduled Service
~134 km away
Greenville Downtown Airport
GMU β€’ KGMU
Greenville, US
Medium Airport
~135 km away
Jim Hamilton L.B. Owens Airport
CUB β€’ KCUB
Columbia, US
Medium Airport
~138 km away
Columbia Metropolitan Airport
CAE β€’ KCAE
Columbia, US
Medium Airport Scheduled Service
~142 km away
Gastonia Municipal Airport
KAKH
Gastonia, US
Small Airport
~19 km away
Bradford Field Airport
NC05
Huntersville, US
Small Airport
~25 km away
Rizzy Ridge Airport
39SC
Clover, US
Small Airport
~26 km away
Rock Hill - York County Airport
RKH β€’ KUZA
Rock Hill, US
Small Airport
~27 km away
Hawk's Knoll Airport
2NC1
Waxhaw, US
Small Airport
~27 km away
Mc Cachren Field
3NC6
Harrisburg, US
Small Airport
~29 km away
Aero Plantation Airport
NC21
Weddington, US
Small Airport
~30 km away
Goose Creek Airport
28A
Indian Trail, US
Small Airport
~34 km away
Meridian Corporate Center Heliport
2NC5
Charlotte, US
Heliport
~3 km away
WBTV Heliport
NC90
Charlotte, US
Heliport
~7 km away
CaroMont Regional Medical Center - Belmont Heliport
US-12803
Belmont, US
Heliport
~9 km away
Carolinas Medical Center Heliport
34NC
Charlotte, US
Heliport
~10 km away
Presbyterian Hospital Helipad
US-4798
Charlotte, US
Heliport
~11 km away
Carowinds Heliport
NC55
Pineville, US
Heliport
~12 km away
Atrium Health Steele Creek Heliport
US-5068
Charlotte, US
Heliport
~14 km away
Carolinas ContinueCARE Hospital at Pineville Heliport
67NC
Charlotte, US
Heliport
~15 km away
Distances are approximate and calculated as straight-line distances.