Sharm El Sheikh International Airport (SSH)

Common Complaints

• Rude and Aggressive Staff: A widespread and consistent complaint, with staff across security, check-in, and immigration described as unprofessional, shouting, snatching documents, and demanding tips. Porters outside the terminal are also frequently cited for aggressively demanding excessive payments.
• Filthy and Unhygienic Toilets: Toilets are frequently reported as rotten, dirty, lacking toilet paper, and having poor hygiene, with attendants sometimes expecting payment for use.
• Excessive and Intrusive Security Checks: Travelers endure multiple layers of security checks (3-5 checks), including extensive physical searches, even at the gate for some flights, which are often described as over-the-top and intimidating.
• Disorganization and Long Queues: The airport is frequently criticized for chaos, disorganization, and long wait times at check-in (up to 2.5 hours) and passport control (up to 1.5 hours), leading to missed flights and delays.
• Poor Wi-Fi Connectivity: Free Wi-Fi is limited to 15 minutes and often requires an Egyptian mobile number for an access code, which typically does not work for foreign phones, forcing visitors to consider purchasing local SIM cards.
• Limited and Overpriced Facilities: Food options are often scarce and expensive, especially landside, and duty-free shops are considered subpar or overpriced.

Overall, many recent travelers consider Sharm El Sheikh International Airport to be a significant detractor from their holiday experience due to staff behavior, poor facilities, and chaotic operations, leading to a strong recommendation to avoid it if possible.