Maputo Airport (MPM)

Common Complaints

• Disorganized and Slow Immigration/Visa Process: The arrival experience, especially for those needing visas, is frequently described as chaotic, disorganized, and slow, with potential for long delays. Travelers report issues with visa processing, incorrect visa placement in passports, and a general lack of clarity.
• Harassment and Demands for Money by Officials: Several reviews mention constant demands for money or intrusive searches by police and security officials, creating an intimidating and negative experience.
• Limited Facilities and Amenities: Beyond the lounges, shopping and dining options are basic and limited, with some shops and cafes closing early or on weekends. There's also a reported lack of power outlets for charging devices.
• Cleanliness Issues: Toilets are often noted as not especially clean.
• Air Conditioning and Infrastructure Maintenance: Some reviews point out issues with air conditioning and tired, rusty airbridges.
• Confusing Terminal Layout/Signage: Although there are two separate terminals (International Terminal A and Domestic Terminal B), the information about their separation and the lack of a clear airport map can be confusing for travelers.
• Variable Security Wait Times: While sometimes rapid, security wait times can be considerable, with estimates ranging from around 20-40 minutes during peak hours. Passport control can also take around 25 minutes on average.
• Parking and Transportation: While taxis, shuttles, and car rental services are available, public transport options like "chapas" are described as limited and potentially less efficient. Various parking providers offer options, some cheaper than official airport parking.

Overall, Maputo Airport has modern infrastructure in its international terminal, but traveler satisfaction is significantly impacted by slow and disorganized immigration procedures, allegations of corruption among officials, and limited airside amenities. While departures can be relatively smooth, arrivals, particularly for those requiring visas, often lead to a frustrating experience. It is advisable for travelers to be prepared for potential delays and have all necessary documents and exact cash ready.