Toronto Lester B. Pearson International Airport (YYZ)

Toronto, CA 🇨🇦 Large International Airport Scheduled Service

ICAO

CYYZ

IATA

YYZ

Elevation

569 ft

Region

CA-ON

Local Time

Airport Information

GPS Code: CYYZ

Local Code: YYZ

Location: 43.6772° N, -79.6306° E

Continent: NA

Type: Large International Airport

Keywords: YTO Toronto International Airport Malton

Arrivals

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Departures

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External Links

Official Website Wikipedia Live Flights

Nearby Points of Interest

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What Travelers Say

AI-Generated Summary Based on web research

Recent traveler reviews for Toronto Lester B. Pearson International Airport (YYZ) present a mixed picture, with overall sentiment showing some improvement in satisfaction in official surveys while many individual accounts highlight significant frustrations. While some report efficient transit, a considerable number of travelers express dissatisfaction with various aspects of the airport experience.

What Travelers Love

Improved Satisfaction (in some surveys): A September 2024 survey indicated an 83% positive impression among travelers, marking an 8-point increase from the previous year.
Efficient Check-in and Boarding: Some travelers note that check-in and boarding processes are generally smooth, often crediting airline staff.
Good Connectivity to City: The Union Pearson Express (UP Express) is praised for offering an easy and well-connected train service to downtown Toronto.
Terminal Amenities: Availability of complimentary WiFi, functional washroom facilities, duty-free shops, and charging points at nearly every two seats are appreciated.
Fast Customs with Nexus: Travelers with Nexus often experience significantly reduced wait times for security and customs pre-clearance for US flights, sometimes clearing in as little as 10-30 minutes.
Variety of Parking Options: The airport offers diverse parking solutions, including convenient on-site garages (like Terminal 1 and Terminal 3 garages for direct access) and more affordable off-site options (such as Park'N Fly and Park For U) that include shuttle services.

Common Complaints

Poor Signage and Navigation: Many travelers report confusing and inadequate signage, leading to difficulties finding gates, connections, and assistance, sometimes resulting in wasted time and missed connections.
Unhelpful and Rude Staff: A recurring complaint highlights staff members as cold, impolite, unhelpful, and lacking empathy.
Cleanliness Issues: Several reviews describe the airport, including washrooms, as "disgustingly dirty" and having a "low level of filth," suggesting poor maintenance.
Overcrowding and Noise: Overcrowding is frequently mentioned at international departure areas, gates (especially E70-E80 in Terminal 1), and lounges (like some Plaza Premium lounges). Excessive noise in Terminal 3 waiting areas is also a concern.
Long Wait Times (Security and Baggage): While individual experiences vary, real-time data in December 2025 indicates security and immigration wait times can be around 60 minutes each, totaling 120 minutes. Mornings often see "brutal" security lines. Baggage reclaim is frequently cited as being slow.
Lack of Comfortable Resting Areas: Travelers facing late-night arrivals or long layovers find a lack of comfortable, armrest-free seating or designated resting areas, particularly after security closes.
Overall Poor Airport Design and Management: Some reviews criticize the airport's general design and management as subpar compared to international standards.
High Cost of Food and Beverages: Like many airports, food and beverage prices are considered exorbitant.

Overall, Toronto Pearson International Airport continues to be a point of contention for many travelers. While some aspects like city connectivity and the availability of amenities are appreciated, persistent issues with staff demeanor, cleanliness, signage, and occasional long wait times significantly impact the traveler experience. Travelers should be prepared for potential challenges, especially during peak hours, and consider using tools like the airport's wait time dashboard as an estimate.

Generated False weeks ago

This summary is automatically generated by AI based on web research of traveler reviews and experiences. AI-generated content may not always be 100% accurate.

Current Weather Conditions

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Airport Routes

Top Routes (by observations)

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Popular Flight Routes

Building Route Index: We are building our route index for commercial airports. Currently 640 routes are indexed for Toronto Lester B. Pearson International Airport. For real-time updates, admin access is required.

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Destination	IATA	City	Aircraft Type	Airline	Details	Route Map
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Top Airlines

Operating at Toronto Lester B. Pearson International Airport

Airlines by Flight Activity

Based on observed flight operations and route network

Airline	Routes	Flights	Destinations	Last Activity
Air Canada `ACA` / `AC`	77	970	77	Dec 11, 2025
WestJet `WJA` / `WS`	42	662	42	Dec 11, 2025
Porter Airlines `POE` / `PD`	24	306	24	Dec 11, 2025
Endeavor Air `EDV` / `9E`	4	292	4	Dec 5, 2025
Jazz `JZA` / `QK`	38	237	38	Dec 10, 2025
Air Canada Rouge `ROU` / `RV`	31	197	31	Dec 11, 2025
Air Transat `TSC` / `TS`	24	164	24	Dec 10, 2025
Flair Airlines `FLE` / `F8`	16	146	16	Dec 11, 2025
Republic `RPA` / `YX`	6	120	6	Dec 10, 2025

Showing top 9 airlines by flight activity. Data includes observed departures and route networks from this airport.

For Pilots

Designation	Length	Width	Surface	Status
`05/23`	11120 ft	200 ft	ASP/CONC	Active Lighted
`06L/24R`	9697 ft	200 ft	ASP	Active Lighted
`06R/24L`	9000 ft	200 ft	ASP	Active Lighted
`15L/33R`	11050 ft	200 ft	ASP	Active Lighted
`15R/33L`	9088 ft	200 ft	ASP	Active Lighted

Type	Description	Frequency
APRON	SOUTH APRON	`122.07 MHz`
APRON	NORTH APRON	`122.27 MHz`
ARR	APP	`124.475 MHz`
ATIS	ATIS	`112.15 MHz`
CLD	CLNC DEL	`121.3 MHz`
DEP	TORONTO DEPARTURE	`127.575 MHz`
DEP	TORONTO DEPARTURE	`128.8 MHz`
GND	-	`119.1 MHz`
GND	-	`121.65 MHz`
GND	GND	`121.9 MHz`
PAD	PAD CONTROL	`131.17 MHz`
RCO	LONDON RDO	`123.275 MHz`
RMP	APN ADVSY	`122.075 MHz`
TWR	TWR	`118.35 MHz`
TWR	-	`118.7 MHz`
VFR ADV	Toronto Center	`119.3 MHz`

Ident	Name	Type	Frequency
`IJS`	Toronto	DME	`109100 kHz`
`INV`	Toronto	DME	`109300 kHz`
`ITO`	Toronto	DME	`110950 kHz`
`YTP`	Pearson	VOR-DME	`116550 kHz`
`YYZ`	Toronto	VOR-DME	`112150 kHz`
`ZDH`	Rexdale	NDB	`385 kHz`
`ZLB`	Britannia	NDB	`236 kHz`
`ZLP`	Meadowvale	NDB	`341 kHz`
`ZTO`	Woodhill	NDB	`403 kHz`
`ZYZ`	Queensway	NDB	`368 kHz`

Ground Transportation

Last updated: Nov 21, 2025

Taxis

Licensed taxis and limousines are readily available at designated stands outside the arrivals level of both Terminal 1 and Terminal 3. Fares to destinations within the Greater Toronto Area (GTA) are typically predetermined flat rates. Ride-sharing services like Uber and Lyft also operate from designated pickup zones at both terminals.

Rental Cars

Several major car rental companies operate directly from the airport. Counters for Avis, Budget, Dollar/Thrifty, Enterprise, Hertz, and National/Alamo are located on Level 1 of the parking garages adjacent to both Terminal 1 and Terminal 3. Booking in advance is recommended.

Public Transportation

Multiple public transit options are available:
- UP Express: A dedicated train service that runs every 15-30 minutes, connecting the airport to Union Station in downtown Toronto in just 25 minutes.
- TTC (Toronto Transit Commission): The 900 Airport Express bus provides service to Kipling Subway Station. Other local bus routes are also available, offering an economical way to connect to the city's transit system.
- GO Transit: Regional buses connect the airport (from Terminal 1) to surrounding suburbs and cities, including Hamilton, Oakville, and North York.

Distances are approximate and calculated as straight-line distances.