St. John's International Airport (YYT)

Common Complaints

• Limited Airside Food Options and Capacity: Some travelers express frustration over limited food choices post-security, with some options closing early and insufficient capacity for crowds, leading to long lines at popular spots like Tim Hortons.
• Security Procedure Clarity and Privacy: A recurring complaint mentions the lack of clear signage at security checkpoints regarding procedures (e.g., what to remove from bags). There have also been concerns about a lack of privacy during baggage screening.
• Gate Seating Issues: Travelers occasionally report insufficient gate seating, leaving many people standing, especially during busier periods.
• Baggage Claim Delays and Location: While arrivals can be quick, some experiences note slow baggage claim processes and an inconvenient location for baggage carousels in the past.
• Public Transit Connectivity: The city bus connection to the airport can involve a significant walk to the terminal, which is inconvenient for those with heavy luggage or in bad weather. Ride-sharing apps like Uber and Lyft are not available.

Overall, St. John's International Airport provides a welcoming and generally efficient experience for travelers, particularly appreciated for its friendly staff and cleanliness. While improvements in airside dining options and security procedure signage would enhance the experience, its ease of navigation and convenient location make it a good regional airport.