Jet2

ICAO: EXS Active as of Dec 11, 2025

861

Active Routes

7173

Flight Observations

78

Unique Destinations

75

Origin Airports

1401

Avg Route Distance (mi)

2304

Longest Route (mi)

5

Domestic Routes

95

International Routes
About Jet2

Here is comprehensive information about Jet2.com Airlines (ICAO: EXS):

Jet2.com Limited is a British low-cost airline, a subsidiary of Jet2 plc, headquartered at Leeds Bradford Airport in England. The airline's roots trace back to Channel Express, a commercial aircraft company that began operating in 1983 as a freight operator. In 2002, the Jet2.com brand was established, launching its first leisure flight from Leeds Bradford to Amsterdam on February 12, 2003. Since then, Jet2.com has grown to become the UK's third-largest scheduled airline and, as of 2023, the largest tour operator in the UK through its sister company Jet2holidays.

The airline operates from 14 UK bases, with Leeds Bradford Airport and Manchester Airport serving as its main hubs. Other significant operational bases include Belfast International, Birmingham, Bournemouth, Bristol, East Midlands, Edinburgh, Glasgow, Liverpool, London–Luton, London–Stansted, and Newcastle airports. Jet2.com's route network is extensive, offering scheduled and charter flights to over 75 destinations across Europe and beyond, with a strong focus on sun, city, and ski destinations in the Mediterranean, Canary Islands, Bulgaria, France, Greece, Italy, and Turkey.

Jet2.com operates a modernizing fleet, predominantly composed of Boeing 737-800 aircraft (93 in service as of October 2025) and some older Boeing 737-300s (7 in service). The airline also includes Airbus A321s (3 in service as of April 2023) in its current fleet and leases Airbus A330-200s for peak seasonal demand. Jet2.com has placed substantial orders for new generation aircraft, including 155 Airbus A321neo and 35 Airbus A320neo jets, which will form the basis of its future fleet as older Boeing types are retired. The airline is not a member of any major airline alliance. Notable services include a customer-focused approach, allocated seating, and a generous 22kg baggage allowance (with applicable charges) and a 10kg hand luggage allowance included free of charge. They also offer a "Twilight Check-in" option for early morning flights.

What Travelers Say

Jet2.com consistently receives high praise from travelers, reflecting an overwhelmingly positive overall sentiment.

What Travelers Love:

  • Friendly and Professional Staff: Passengers frequently commend the staff for their helpfulness, friendliness, and professionalism, both during check-in at the airport and in-flight.
  • Excellent Customer Service and Communication: Reviewers appreciate the smooth and efficient check-in processes, the staff's willingness to assist with issues, and clear, informative communication.
  • Value for Money: Many travelers consider Jet2.com a good choice for low-cost flights that offer decent service and quality.
  • Generous Baggage Allowance: The inclusion of a 10kg hand luggage allowance free of charge is often highlighted as a significant benefit.
  • Cleanliness: Passengers frequently report clean cabins and comfortable seats, contributing to a pleasant environment.

Common Complaints:

  • Flight Delays: Some travelers have reported experiencing flight delays, with occasional mentions of a lack of timely information regarding these delays.
  • Onboard Food Quality and Price: The quality of onboard food has sometimes been described as unsatisfactory, and items for sale have been noted as overpriced. Limited in-flight entertainment options are also occasionally mentioned.
  • Issues with Holiday Packages/Excursions: A few negative reviews concern the quality of accommodation provided through Jet2holidays packages or discrepancies in advertised excursions.
  • Seat Comfort on Longer Flights: Some passengers find the seats to be somewhat restricted, particularly on medium-haul or longer flights.

Overall, Jet2.com is widely regarded as a reliable and customer-friendly airline. Despite some recurring minor complaints, particularly regarding delays and onboard catering, the airline consistently earns high customer satisfaction scores and multiple awards for its service, indicating a strong positive perception among its travelers.

Safety Information

Jet2.com maintains a strong and reassuring safety record. AirlineRatings.com has awarded Jet2 a top safety rating of 7/7, indicating a high standard of safety, and confirms that the airline has passed relevant audits. While minor operational incidents have been reported, such as a wing tip strike, hydraulic problem, smoke in the cabin, engine shutdown, engine oil leak, and bird strikes in 2024 and 2025, there are no current major incidents listed on Jet2.com's official incident page. The airline holds a United Kingdom Civil Aviation Authority Type A Operating Licence, ensuring it meets stringent UK regulatory requirements.

Jet2.com is actively modernizing its fleet, with new Airbus A321neo aircraft entering service, including one built as recently as September 2025. As of January 2023, the average age of its Boeing 737-800s was 12.9 years, while some older Boeing 737-300s averaged 24.8 years. The airline's Boeing 757-200s, with an average age of 32.2 years as of early 2023, are scheduled for retirement by 2026. Jet2.com further demonstrates its commitment to maintenance by operating a dedicated maintenance hangar at Manchester Airport.

Based on available data, Jet2.com demonstrates a robust safety profile. The high safety rating from AirlineRatings.com and the absence of any major, widely reported incidents underscore its commitment to operational safety. The ongoing investment in new, next-generation aircraft further enhances its safety assessment, contributing to a reputation for reliable and safe travel. While Jet2.com has not received specific "safety" awards, its consistent recognition as a leading airline for customer service and operational excellence, including being named "Best Airline" at the Routes Europe Awards (2024 and 2025), "Travel Brand of the Year" by Which? (three years running), and a "Which? Recommended Provider" for short-haul airlines (10 years running), indirectly reflects its strong operational standards and safety culture.

Content generated by AI based on web research • Updated 2 weeks, 1 day ago
Route Network Map
Most Popular Routes
76 flights
B733
73 flights
B738
LBA → PMI
Leeds Bradford Airport → Palma de Mallorca (or Son Sant Joan)
1011 miles
68 flights
B733
60 flights
A21N
BHX → TFS
Birmingham Airport → Tenerife South (Reina Sofia)
1853 miles
59 flights
A21N
EMA → TFS
East Midlands Airport → Tenerife South (Reina Sofia)
1884 miles
58 flights
B738
LBA → TFS
Leeds Bradford Airport → Tenerife South (Reina Sofia)
1939 miles
55 flights
B738
50 flights
B738
STN → PMI
London Stansted Airport → Palma de Mallorca (or Son Sant Joan)
861 miles
46 flights
B738
DLM → STN
1742 miles
45 flights
B738
Top Destinations
MAN (EGCC)
Manchester
Manchester
632 flights
58 routes
BHX (EGBB)
Birmingham Int'l
Birmingham
443 flights
56 routes
STN (EGSS)
London Stansted
London
437 flights
44 routes
TFS (GCTS)
Tenerife South (Reina Sofia)
Tenerife
374 flights
13 routes
ALC (LEAL)
Alicante
Alicante / Benidorm / Costa Blanca
331 flights
13 routes
LBA (EGNM)
Leeds Bradford Int'l
West Yorkshire
316 flights
49 routes
PMI (LEPA)
Palma de Mallorca (or Son Sant Joan)
Palma de Mallorca
312 flights
13 routes
BRS (EGGD)
Bristol Int'l
Bristol
239 flights
36 routes
FAO (LPFR)
Faro
Faro / Algarve Int. Faro
233 flights
12 routes
AGP (LEMG)
Malaga
Malaga
225 flights
11 routes
Top Origin Airports
LBA (EGNM)
Leeds Bradford Airport
Leeds, West Yorkshire
809 flights
53 routes
BHX (EGBB)
Birmingham Airport
Birmingham, West Midlands
549 flights
56 routes
EMA (EGNX)
East Midlands Airport
Nottingham
529 flights
37 routes
STN (EGSS)
London Stansted Airport
London
412 flights
39 routes
MAN (EGCC)
Manchester Airport
Manchester, Greater Manchester
397 flights
51 routes
NCL (EGNT)
Newcastle International Airport
Newcastle upon Tyne, Tyne and Wear
396 flights
39 routes
DLM (LTBS)
Dalaman International Airport
Dalaman
343 flights
13 routes
TFS (GCTS)
Tenerife Sur Airport
Tenerife
240 flights
13 routes
BOH (EGHH)
Bournemouth Airport
Bournemouth
232 flights
19 routes
LPL (EGGP)
Liverpool John Lennon Airport
Liverpool
225 flights
24 routes
Top Border Crossing Flights
MAN (EGCC)
Manchester Airport
Manchester, GB
632 flights
58 routes
BHX (EGBB)
Birmingham Airport
Birmingham, GB
443 flights
56 routes
STN (EGSS)
London Stansted Airport
London, GB
437 flights
44 routes
TFS (GCTS)
Tenerife Sur Airport
Tenerife, ES
374 flights
13 routes
ALC (LEAL)
Alicante-Elche Miguel Hernández Airport
Alicante / Benidorm / Costa Blanca, ES
331 flights
13 routes
LBA (EGNM)
Leeds Bradford Airport
West Yorkshire, GB
316 flights
49 routes
PMI (LEPA)
Palma de Mallorca Airport
Palma de Mallorca, ES
312 flights
13 routes
BRS (EGGD)
Bristol Airport
Bristol, GB
239 flights
36 routes
Longest Routes
LCA → GLA
Larnaca International Airport → Glasgow Int'l
2304 mi
GLA → LCA
Glasgow Airport → Larnaca Int'l
2304 mi
PFO → GLA
Paphos International Airport → Glasgow Int'l
2272 mi
GLA → PFO
Glasgow Airport → Paphos Int'l
2272 mi
LCA → EDI
Larnaca International Airport → Edinburgh
2268 mi
Shortest Routes
EMA → JER
East Midlands Airport → Jersey
253 mi
LBA → JER
Leeds Bradford Airport → Jersey
323 mi
JER → LBA
Jersey Airport → Leeds Bradford Int'l
323 mi
CDG → LBA
Charles de Gaulle International Airport → Leeds Bradford Int'l
381 mi
LBA → CDG
Leeds Bradford Airport → Charles de Gaulle/Roissy
381 mi
All Routes
861 Total Routes
Showing 25 most popular routes
Route Destination Flights Distance Aircraft Last Seen
LBA → AGP Malaga
Malaga
76 1197 mi B733 Dec 7, 2025
LBA → ALC Alicante
Alicante / Benidorm / Costa Blanca
73 1079 mi B738 Dec 10, 2025
LBA → PMI Palma de Mallorca (or Son Sant Joan)
Palma de Mallorca
68 1011 mi B733 Nov 2, 2025
DLM → MAN Manchester
Manchester
60 1881 mi A21N Nov 15, 2025
BHX → TFS Tenerife South (Reina Sofia)
Tenerife
59 1853 mi A21N Dec 9, 2025
EMA → TFS Tenerife South (Reina Sofia)
Tenerife
58 1884 mi B738 Dec 11, 2025
LBA → TFS Tenerife South (Reina Sofia)
Tenerife
55 1939 mi B738 Dec 10, 2025
EMA → ALC Alicante
Alicante / Benidorm / Costa Blanca
50 1007 mi B738 Dec 11, 2025
STN → PMI Palma de Mallorca (or Son Sant Joan)
Palma de Mallorca
46 861 mi B738 Nov 3, 2025
DLM → STN London Stansted
London
45 1742 mi B738 Nov 15, 2025
EMA → AGP Malaga
Malaga
43 1128 mi B738 Dec 5, 2025
STN → TFS Tenerife South (Reina Sofia)
Tenerife
43 1864 mi B738 Nov 16, 2025
BHX → ALC Alicante
Alicante / Benidorm / Costa Blanca
42 982 mi A321 Dec 7, 2025
DLM → BRS Bristol Int'l
Bristol
39 1845 mi B738 Nov 10, 2025
LBA → FAO Faro
Faro / Algarve Int. Faro
39 1204 mi B738 Nov 30, 2025
EMA → ACE Arrecife (Lanzarote)
Arrecife
38 1767 mi B738 Dec 11, 2025
LPL → TFS Tenerife South (Reina Sofia)
Tenerife
37 1884 mi B738 Dec 11, 2025
NCL → AGP Malaga
Malaga
36 1277 mi B738 Oct 31, 2025
EMA → FAO Faro
Faro / Algarve Int. Faro
35 1140 mi B738 Dec 11, 2025
NCL → FAO Faro
Faro / Algarve Int. Faro
35 1281 mi B738 Oct 31, 2025
NCL → ALC Alicante
Alicante / Benidorm / Costa Blanca
35 1160 mi B738 Oct 31, 2025
JSI → MAN Manchester
Manchester
34 1560 mi B738 Oct 7, 2025
BHX → ACE Arrecife (Lanzarote)
Arrecife
34 1736 mi A321 Dec 10, 2025
TFS → STN London Stansted
London
34 1864 mi A321 Dec 8, 2025
HER → MAN Manchester
Manchester
32 1822 mi A21N Nov 4, 2025
Data Information:

Airline statistics are based on flight route observations collected from FlightAware AeroAPI and other sources. Flight counts represent observed operations, not scheduled frequencies. Route data is continuously updated as new flight information becomes available.

Data Freshness: Real-time
Last Update: Dec 11, 2025 08:04
Coverage: Observed routes only