Jet2
Airline Statistics
910
Active Routes7948
Flight Observations85
Unique Destinations82
Origin Airports1378
Avg Route Distance (mi)2304
Longest Route (mi)7
Domestic Routes93
International RoutesAbout Jet2
Here is comprehensive information about Jet2.com Airlines (ICAO: EXS):
Jet2.com Limited is a British low-cost airline, a subsidiary of Jet2 plc, headquartered at Leeds Bradford Airport in England. The airline's roots trace back to Channel Express, a commercial aircraft company that began operating in 1983 as a freight operator. In 2002, the Jet2.com brand was established, launching its first leisure flight from Leeds Bradford to Amsterdam on February 12, 2003. Since then, Jet2.com has grown to become the UK's third-largest scheduled airline and, as of 2023, the largest tour operator in the UK through its sister company Jet2holidays.
The airline operates from 14 UK bases, with Leeds Bradford Airport and Manchester Airport serving as its main hubs. Other significant operational bases include Belfast International, Birmingham, Bournemouth, Bristol, East Midlands, Edinburgh, Glasgow, Liverpool, London–Luton, London–Stansted, and Newcastle airports. Jet2.com's route network is extensive, offering scheduled and charter flights to over 75 destinations across Europe and beyond, with a strong focus on sun, city, and ski destinations in the Mediterranean, Canary Islands, Bulgaria, France, Greece, Italy, and Turkey.
Jet2.com operates a modernizing fleet, predominantly composed of Boeing 737-800 aircraft (93 in service as of October 2025) and some older Boeing 737-300s (7 in service). The airline also includes Airbus A321s (3 in service as of April 2023) in its current fleet and leases Airbus A330-200s for peak seasonal demand. Jet2.com has placed substantial orders for new generation aircraft, including 155 Airbus A321neo and 35 Airbus A320neo jets, which will form the basis of its future fleet as older Boeing types are retired. The airline is not a member of any major airline alliance. Notable services include a customer-focused approach, allocated seating, and a generous 22kg baggage allowance (with applicable charges) and a 10kg hand luggage allowance included free of charge. They also offer a "Twilight Check-in" option for early morning flights.
Traveler Reviews
Jet2.com consistently receives high praise from travelers, reflecting an overwhelmingly positive overall sentiment.
What Travelers Love:
- Friendly and Professional Staff: Passengers frequently commend the staff for their helpfulness, friendliness, and professionalism, both during check-in at the airport and in-flight.
- Excellent Customer Service and Communication: Reviewers appreciate the smooth and efficient check-in processes, the staff's willingness to assist with issues, and clear, informative communication.
- Value for Money: Many travelers consider Jet2.com a good choice for low-cost flights that offer decent service and quality.
- Generous Baggage Allowance: The inclusion of a 10kg hand luggage allowance free of charge is often highlighted as a significant benefit.
- Cleanliness: Passengers frequently report clean cabins and comfortable seats, contributing to a pleasant environment.
Common Complaints:
- Flight Delays: Some travelers have reported experiencing flight delays, with occasional mentions of a lack of timely information regarding these delays.
- Onboard Food Quality and Price: The quality of onboard food has sometimes been described as unsatisfactory, and items for sale have been noted as overpriced. Limited in-flight entertainment options are also occasionally mentioned.
- Issues with Holiday Packages/Excursions: A few negative reviews concern the quality of accommodation provided through Jet2holidays packages or discrepancies in advertised excursions.
- Seat Comfort on Longer Flights: Some passengers find the seats to be somewhat restricted, particularly on medium-haul or longer flights.
Overall, Jet2.com is widely regarded as a reliable and customer-friendly airline. Despite some recurring minor complaints, particularly regarding delays and onboard catering, the airline consistently earns high customer satisfaction scores and multiple awards for its service, indicating a strong positive perception among its travelers.
Safety Information
Jet2.com maintains a strong and reassuring safety record. AirlineRatings.com has awarded Jet2 a top safety rating of 7/7, indicating a high standard of safety, and confirms that the airline has passed relevant audits. While minor operational incidents have been reported, such as a wing tip strike, hydraulic problem, smoke in the cabin, engine shutdown, engine oil leak, and bird strikes in 2024 and 2025, there are no current major incidents listed on Jet2.com's official incident page. The airline holds a United Kingdom Civil Aviation Authority Type A Operating Licence, ensuring it meets stringent UK regulatory requirements.
Jet2.com is actively modernizing its fleet, with new Airbus A321neo aircraft entering service, including one built as recently as September 2025. As of January 2023, the average age of its Boeing 737-800s was 12.9 years, while some older Boeing 737-300s averaged 24.8 years. The airline's Boeing 757-200s, with an average age of 32.2 years as of early 2023, are scheduled for retirement by 2026. Jet2.com further demonstrates its commitment to maintenance by operating a dedicated maintenance hangar at Manchester Airport.
Based on available data, Jet2.com demonstrates a robust safety profile. The high safety rating from AirlineRatings.com and the absence of any major, widely reported incidents underscore its commitment to operational safety. The ongoing investment in new, next-generation aircraft further enhances its safety assessment, contributing to a reputation for reliable and safe travel. While Jet2.com has not received specific "safety" awards, its consistent recognition as a leading airline for customer service and operational excellence, including being named "Best Airline" at the Routes Europe Awards (2024 and 2025), "Travel Brand of the Year" by Which? (three years running), and a "Which? Recommended Provider" for short-haul airlines (10 years running), indirectly reflects its strong operational standards and safety culture.
Route Network Map
Most Popular Routes
Top Destinations
Top Origin Airports
Top Border Crossing Flights
Longest Routes
Shortest Routes
All Routes
910 Total Routes| Route | Destination | Flights | Distance | Aircraft | Last Seen |
|---|---|---|---|---|---|
| LBA → ALC |
Alicante
Alicante / Benidorm / Costa Blanca
|
87 | 1079 mi | B738 | Jan 29, 2026 |
| LBA → AGP |
Malaga
Malaga
|
85 | 1197 mi | B738 | Jan 26, 2026 |
| EMA → TFS |
Tenerife South (Reina Sofia)
Tenerife
|
83 | 1884 mi | B738 | Jan 30, 2026 |
| BHX → TFS |
Tenerife South (Reina Sofia)
Tenerife
|
76 | 1853 mi | A21N | Jan 29, 2026 |
| LBA → TFS |
Tenerife South (Reina Sofia)
Tenerife
|
74 | 1939 mi | B738 | Jan 29, 2026 |
| LBA → PMI |
Palma de Mallorca (or Son Sant Joan)
Palma de Mallorca
|
68 | 1011 mi | B733 | Nov 2, 2025 |
| DLM → MAN |
Manchester
Manchester
|
60 | 1881 mi | A21N | Nov 15, 2025 |
| EMA → ALC |
Alicante
Alicante / Benidorm / Costa Blanca
|
60 | 1007 mi | B738 | Jan 26, 2026 |
| EMA → ACE |
Arrecife (Lanzarote)
Arrecife
|
57 | 1767 mi | B738 | Jan 30, 2026 |
| BHX → ALC |
Alicante
Alicante / Benidorm / Costa Blanca
|
52 | 982 mi | A21N | Jan 29, 2026 |
| EMA → AGP |
Malaga
Malaga
|
51 | 1128 mi | B738 | Jan 26, 2026 |
| LPL → TFS |
Tenerife South (Reina Sofia)
Tenerife
|
46 | 1884 mi | B738 | Jan 31, 2026 |
| STN → PMI |
Palma de Mallorca (or Son Sant Joan)
Palma de Mallorca
|
46 | 861 mi | B738 | Nov 3, 2025 |
| DLM → STN |
London Stansted
London
|
45 | 1742 mi | B738 | Nov 15, 2025 |
| STN → TFS |
Tenerife South (Reina Sofia)
Tenerife
|
43 | 1864 mi | B738 | Nov 16, 2025 |
| BHX → ACE |
Arrecife (Lanzarote)
Arrecife
|
43 | 1736 mi | A321 | Jan 28, 2026 |
| EMA → FAO |
Faro
Faro / Algarve Int. Faro
|
43 | 1140 mi | B738 | Jan 29, 2026 |
| BOH → TFS |
Tenerife South (Reina Sofia)
Tenerife
|
42 | 1751 mi | B738 | Jan 30, 2026 |
| LBA → FAO |
Faro
Faro / Algarve Int. Faro
|
41 | 1204 mi | B733 | Jan 11, 2026 |
| LBA → FUE |
El Matorral
Fuerteventura
|
39 | 1863 mi | B738 | Jan 29, 2026 |
| DLM → BRS |
Bristol Int'l
Bristol
|
39 | 1845 mi | B738 | Nov 10, 2025 |
| EMA → LPA |
Gran Canaria Int'l
Gran Canaria
|
38 | 1867 mi | B738 | Jan 29, 2026 |
| TFS → STN |
London Stansted
London
|
36 | 1864 mi | A321 | Jan 12, 2026 |
| NCL → AGP |
Malaga
Malaga
|
36 | 1277 mi | B738 | Oct 31, 2025 |
| LBA → ACE |
Arrecife (Lanzarote)
Arrecife
|
35 | 1826 mi | B738 | Jan 30, 2026 |
Airline statistics are based on flight route observations collected from FlightAware AeroAPI and other sources. Flight counts represent observed operations, not scheduled frequencies. Route data is continuously updated as new flight information becomes available.
Last Update: Jan 31, 2026 02:03
Coverage: Observed routes only