Emerald Airlines (ICAO: EAI) is an Irish regional airline that operates as the exclusive franchise partner for Aer Lingus Regional. The airline focuses on providing regional connectivity across Ireland, the UK, and France, with a strong emphasis on operational efficiency and customer service.
Emerald Airlines was founded in May 2020 by Conor McCarthy, with operations commencing on February 26, 2022. The airline quickly became the operator of the Aer Lingus Regional franchise in August 2021, and officially launched franchised flights on March 17, 2022. Its main operational base is Dublin Airport (DUB), and it also maintains an operational base at George Best Belfast City Airport (BHD).
The airline operates a fleet consisting exclusively of ATR 72-600 turboprop aircraft. As of late 2024, its active fleet comprises 12 ATR 72-600 aircraft, with a total of 18 including stored/scrapped aircraft. Emerald Airlines maintains an extensive regional network, flying over 800 flights per week across approximately 30 routes throughout Ireland, the UK, and France. Key destinations include routes to and from cities like Dublin, Belfast, Edinburgh, Glasgow, Birmingham, Bristol, Leeds Bradford, Manchester, and Donegal. Emerald Airlines is not a member of any major airline alliance. The airline offers regional and international flights, private charter services, ACMI (Aircraft, Crew, Maintenance, and Insurance) operations, and aircraft leasing, priding itself on delivering a premium airline service. The ATR 72-600 aircraft typically seat up to 72 passengers.
Traveler reviews for Emerald Airlines, particularly those flying under the Aer Lingus Regional brand, generally highlight a positive experience, though some common issues are noted. On average, travelers rate Emerald Airlines around 6.9/10, indicating good service.
What Travelers Love:
Common Complaints:
Overall, the sentiment suggests that Emerald Airlines provides a largely efficient and pleasant regional travel experience, particularly valuing its cabin crew and punctuality. However, like many airlines, it faces challenges with flight disruptions and managing compensation claims, which can negatively impact passenger satisfaction.
Emerald Airlines demonstrates a commitment to safety, having received its Air Operator Certificate (AOC) from the Irish Aviation Authority (IAA) in September 2021 after successfully completing rigorous inspections, affirming its adherence to high safety standards and fitness-to-fly capability. As an Irish airline, it operates under the regulatory framework of the European Union, and there is no indication that Emerald Airlines is included on the EU Air Safety List, which bans airlines deemed unsafe from operating within EU airspace.
Recent safety record and any notable incidents:
While no fatal accidents have been reported, AeroInside lists several safety incidents involving Emerald Airlines' ATR 72 aircraft. These include:
Regulatory certifications:
Fleet age and maintenance reputation:
Overall safety assessment based on available data:
Emerald Airlines has obtained the necessary regulatory certifications from Irish aviation authorities and operates within the stringent EU safety framework. While the airline has experienced several minor and moderate safety incidents reported by AeroInside, including a notable nose gear collapse, there have been no fatal accidents. The airline's commitment to safety is further evidenced by its 2023 Safety Award and its Global Maintenance Agreement with ATR, which ensures manufacturer-level maintenance standards for its fleet. Overall, based on the available data, Emerald Airlines maintains an acceptable safety record for a regional operator, with ongoing adherence to regulatory requirements and manufacturer-supported maintenance.
Safety awards or recognitions:
| Route | Destination | Flights | Distance | Aircraft | Last Seen |
|---|---|---|---|---|---|
| BHX → DUB |
Dublin Int'l
Dublin
|
89 | 200 mi | AT72 | Dec 10, 2025 |
| SOU → DUB |
Dublin Int'l
Dublin
|
65 | 269 mi | AT72 | Dec 10, 2025 |
| EDI → DUB |
Dublin Int'l
Dublin
|
65 | 210 mi | AT72 | Dec 10, 2025 |
| ORK → BRS |
Bristol Int'l
Bristol
|
61 | 250 mi | AT72 | Dec 8, 2025 |
| EXT → DUB |
Dublin Int'l
Dublin
|
58 | 222 mi | AT72 | Dec 8, 2025 |
| LBA → DUB |
Dublin Int'l
Dublin
|
55 | 191 mi | AT72 | Dec 10, 2025 |
| DUB → BHX |
Birmingham Int'l
Birmingham
|
42 | 200 mi | AT72 | Dec 10, 2025 |
| DUB → GLA |
Glasgow Int'l
Glasgow
|
36 | 185 mi | AT72 | Dec 10, 2025 |
| LPL → DUB |
Dublin Int'l
Dublin
|
36 | 141 mi | AT72 | Dec 4, 2025 |
| DUB → BRS |
Bristol Int'l
Bristol
|
35 | 206 mi | AT72 | Dec 10, 2025 |
| BRS → DUB |
Dublin Int'l
Dublin
|
33 | 206 mi | AT72 | Nov 17, 2025 |
| NQY → DUB |
Dublin Int'l
Dublin
|
31 | 213 mi | AT72 | Oct 22, 2025 |
| MAN → DUB |
Dublin Int'l
Dublin
|
30 | 165 mi | AT72 | Dec 2, 2025 |
| LBA → BHD |
George Best Belfast City
Belfast
|
29 | 178 mi | AT72 | Sep 30, 2025 |
| MAN → BHD |
George Best Belfast City
Belfast
|
29 | 170 mi | AT72 | Dec 8, 2025 |
| DUB → EDI |
Edinburgh
Edinburgh
|
26 | 210 mi | AT72 | Dec 7, 2025 |
| DUB → MAN |
Manchester
Manchester
|
23 | 165 mi | AT72 | Dec 3, 2025 |
| CFN → DUB |
Dublin Int'l
Dublin
|
22 | 140 mi | AT72 | Dec 10, 2025 |
| BHX → BHD |
George Best Belfast City
Belfast
|
22 | 226 mi | AT72 | Aug 21, 2025 |
| ABZ → DUB |
Dublin Int'l
Dublin
|
20 | 307 mi | AT72 | Dec 7, 2025 |
| GLA → DUB |
Dublin Int'l
Dublin
|
20 | 185 mi | AT72 | Oct 21, 2025 |
| DUB → CFN |
Donegal
Carrickfinn
|
20 | 140 mi | AT72 | Nov 29, 2025 |
| ORK → GLA |
Glasgow Int'l
Glasgow
|
17 | 324 mi | AT72 | Dec 11, 2025 |
| DUB → IOM |
Isle of Man
Isle of Man
|
17 | 81 mi | AT72 | Dec 2, 2025 |
| DUB → SOU |
Southampton
Southampton
|
17 | 269 mi | AT72 | Dec 10, 2025 |
Airline statistics are based on flight route observations collected from FlightAware AeroAPI and other sources. Flight counts represent observed operations, not scheduled frequencies. Route data is continuously updated as new flight information becomes available.