Emerald Airlines

ICAO: EAI Active as of Dec 11, 2025

43

Active Routes

1008

Flight Observations

19

Unique Destinations

19

Origin Airports

222

Avg Route Distance (mi)

420

Longest Route (mi)

0

Domestic Routes

43

International Routes
About Emerald Airlines

Emerald Airlines (ICAO: EAI) is an Irish regional airline that operates as the exclusive franchise partner for Aer Lingus Regional. The airline focuses on providing regional connectivity across Ireland, the UK, and France, with a strong emphasis on operational efficiency and customer service.

Emerald Airlines was founded in May 2020 by Conor McCarthy, with operations commencing on February 26, 2022. The airline quickly became the operator of the Aer Lingus Regional franchise in August 2021, and officially launched franchised flights on March 17, 2022. Its main operational base is Dublin Airport (DUB), and it also maintains an operational base at George Best Belfast City Airport (BHD).

The airline operates a fleet consisting exclusively of ATR 72-600 turboprop aircraft. As of late 2024, its active fleet comprises 12 ATR 72-600 aircraft, with a total of 18 including stored/scrapped aircraft. Emerald Airlines maintains an extensive regional network, flying over 800 flights per week across approximately 30 routes throughout Ireland, the UK, and France. Key destinations include routes to and from cities like Dublin, Belfast, Edinburgh, Glasgow, Birmingham, Bristol, Leeds Bradford, Manchester, and Donegal. Emerald Airlines is not a member of any major airline alliance. The airline offers regional and international flights, private charter services, ACMI (Aircraft, Crew, Maintenance, and Insurance) operations, and aircraft leasing, priding itself on delivering a premium airline service. The ATR 72-600 aircraft typically seat up to 72 passengers.

What Travelers Say

Traveler reviews for Emerald Airlines, particularly those flying under the Aer Lingus Regional brand, generally highlight a positive experience, though some common issues are noted. On average, travelers rate Emerald Airlines around 6.9/10, indicating good service.

What Travelers Love:

  • Friendly and professional cabin crew: Many travelers appreciate the positive atmosphere created by the crew, often describing them as brilliant, chatty, and willing to engage with passengers.
  • Operational efficiency and punctuality: The airline has been recognized for its on-time performance, being named the number 1 on-time airline to and from the UK in 2024 by the UK Civil Aviation Authority. Operations are often described as polished, professional, and well-organized, with flights sometimes arriving ahead of schedule.
  • Clean aircraft and comfortable, basic seating: Passengers note the aircraft interiors are spotlessly clean, and while the seating is considered basic for short flights, legroom is generally acceptable, and seats are comfortable.
  • In-flight service (complimentary/buy-on-board): Some reviews mention complimentary tea, coffee, juice, and biscuits, while others highlight a good range of hot, soft, and alcoholic drinks and snacks available for purchase.

Common Complaints:

  • Flight delays and cancellations: A recurring complaint involves flight delays and cancellations, with some travelers reporting significant delays of two to three hours or more, impacting onward connections.
  • Baggage issues and restrictions: There have been mentions of baggage problems and differences in cabin baggage policy compared to mainline Aer Lingus, with Emerald Airlines regional flights having a stricter 7kg limit for included carry-on items.
  • Customer service for compensation claims: Several travelers have reported difficulties in receiving compensation for delayed or canceled flights, with Emerald Airlines sometimes being slow to respond or requiring persistent follow-up.
  • Limited in-flight entertainment/Wi-Fi: As a regional carrier, the aircraft offer limited in-flight entertainment or Wi-Fi services, which is typical for short-haul turboprop flights.
  • Bus boarding at Dublin Airport: Flights from Dublin often involve boarding a bus to a remote stand, which can add to the travel time.

Overall, the sentiment suggests that Emerald Airlines provides a largely efficient and pleasant regional travel experience, particularly valuing its cabin crew and punctuality. However, like many airlines, it faces challenges with flight disruptions and managing compensation claims, which can negatively impact passenger satisfaction.

Safety Information

Emerald Airlines demonstrates a commitment to safety, having received its Air Operator Certificate (AOC) from the Irish Aviation Authority (IAA) in September 2021 after successfully completing rigorous inspections, affirming its adherence to high safety standards and fitness-to-fly capability. As an Irish airline, it operates under the regulatory framework of the European Union, and there is no indication that Emerald Airlines is included on the EU Air Safety List, which bans airlines deemed unsafe from operating within EU airspace.

Recent safety record and any notable incidents:

While no fatal accidents have been reported, AeroInside lists several safety incidents involving Emerald Airlines' ATR 72 aircraft. These include:

  • A nose gear damage incident at Belfast City Airport on December 30, 2023, during landing.
  • A nosewheel collapse during landing at Belfast City Airport on December 22, 2024, due to strong winds, which resulted in the airport's closure and is currently under investigation by the Air Accidents Investigation Branch (AAIB).
  • A dropped panel in flight from Belfast on June 8, 2025.
  • A temporary runway excursion on landing at Donegal on February 4, 2023.
  • A hard touch down at Liverpool on August 14, 2023.
  • A partial electrical failure and control difficulties at Belfast on September 19, 2022.
  • Cracked windshield incidents reported on May 31, 2022 (Dublin) and September 12, 2023 (enroute).

Regulatory certifications:

  • Received its Air Operator Certificate (AOC) from the Irish Aviation Authority (IAA) in September 2021.
  • Operates under European Union (EU) safety regulations and is not on the EU Air Safety List.
  • No specific mention of IOSA or FAA compliance in the search results, which is typical for a regional European carrier not operating to the US.

Fleet age and maintenance reputation:

  • Emerald Airlines operates an all-ATR 72-600 fleet, with an average age of its ATR 42/72 aircraft being 10.4 years based on 11 aircraft. The total fleet size is 20 aircraft.
  • The airline has a Global Maintenance Agreement (GMA) with ATR, the aircraft manufacturer, which provides access to ATR's component spares pool and guarantees that aircraft components are maintained to the highest standards. This agreement underscores a commitment to robust maintenance practices.

Overall safety assessment based on available data:

Emerald Airlines has obtained the necessary regulatory certifications from Irish aviation authorities and operates within the stringent EU safety framework. While the airline has experienced several minor and moderate safety incidents reported by AeroInside, including a notable nose gear collapse, there have been no fatal accidents. The airline's commitment to safety is further evidenced by its 2023 Safety Award and its Global Maintenance Agreement with ATR, which ensures manufacturer-level maintenance standards for its fleet. Overall, based on the available data, Emerald Airlines maintains an acceptable safety record for a regional operator, with ongoing adherence to regulatory requirements and manufacturer-supported maintenance.

Safety awards or recognitions:

  • Emerald Airlines was awarded the Safety Award and the Aviation Company of the Year Award at the Irish Aviation Awards in 2023.
Content generated by AI based on web research • Updated 2 weeks, 1 day ago
Route Network Map
Most Popular Routes
BHX → DUB
Birmingham Airport → Dublin Int'l
200 miles
89 flights
AT72
SOU → DUB
Southampton Airport → Dublin Int'l
269 miles
65 flights
AT72
EDI → DUB
Edinburgh Airport → Dublin Int'l
210 miles
65 flights
AT72
ORK → BRS
Cork Airport → Bristol Int'l
250 miles
61 flights
AT72
58 flights
AT72
LBA → DUB
Leeds Bradford Airport → Dublin Int'l
191 miles
55 flights
AT72
DUB → BHX
Dublin Airport → Birmingham Int'l
200 miles
42 flights
AT72
36 flights
AT72
DUB → GLA
Dublin Airport → Glasgow Int'l
185 miles
36 flights
AT72
DUB → BRS
Dublin Airport → Bristol Int'l
206 miles
35 flights
AT72
Top Destinations
DUB (EIDW)
Dublin Int'l
Dublin
557 flights
16 routes
BRS (EGGD)
Bristol Int'l
Bristol
96 flights
2 routes
BHD (EGAC)
George Best Belfast City
Belfast
89 flights
5 routes
GLA (EGPF)
Glasgow Int'l
Glasgow
53 flights
2 routes
BHX (EGBB)
Birmingham Int'l
Birmingham
44 flights
2 routes
EDI (EGPH)
Edinburgh
Edinburgh
34 flights
2 routes
MAN (EGCC)
Manchester
Manchester
23 flights
1 route
CFN (EIDL)
Donegal
Carrickfinn
20 flights
1 route
ORK (EICK)
Cork Int'l
Cork
19 flights
2 routes
IOM (EGNS)
Isle of Man
Isle of Man
17 flights
1 route
Top Origin Airports
DUB (EIDW)
Dublin Airport
Dublin
255 flights
16 routes
BHX (EGBB)
Birmingham Airport
Birmingham, West Midlands
111 flights
2 routes
LBA (EGNM)
Leeds Bradford Airport
Leeds, West Yorkshire
84 flights
2 routes
ORK (EICK)
Cork Airport
Cork
78 flights
2 routes
EDI (EGPH)
Edinburgh Airport
Edinburgh
73 flights
2 routes
SOU (EGHI)
Southampton Airport
Southampton
65 flights
1 route
MAN (EGCC)
Manchester Airport
Manchester, Greater Manchester
59 flights
2 routes
EXT (EGTE)
Exeter International Airport
Exeter, Devon
58 flights
1 route
BRS (EGGD)
Bristol Airport
Bristol
50 flights
2 routes
LPL (EGGP)
Liverpool John Lennon Airport
Liverpool
36 flights
1 route
Top Border Crossing Flights
DUB (EIDW)
Dublin Airport
Dublin, IE
557 flights
16 routes
BRS (EGGD)
Bristol Airport
Bristol, GB
96 flights
2 routes
GLA (EGPF)
Glasgow Airport
Glasgow, GB
53 flights
2 routes
BHX (EGBB)
Birmingham Airport
Birmingham, GB
44 flights
2 routes
EDI (EGPH)
Edinburgh Airport
Edinburgh, GB
34 flights
2 routes
MAN (EGCC)
Manchester Airport
Manchester, GB
23 flights
1 route
ORK (EICK)
Cork Airport
Cork, IE
19 flights
2 routes
IOM (EGNS)
Isle of Man Airport
Isle of Man, IM
17 flights
1 route
Longest Routes
DUB → RNS
Dublin Airport → Rennes
420 mi
RNS → DUB
Rennes-Saint-Jacques Airport → Dublin Int'l
420 mi
BES → DUB
Brest Bretagne airport → Dublin Int'l
353 mi
DUB → BES
Dublin Airport → Brest Bretagne
353 mi
ORK → GLA
Cork Airport → Glasgow Int'l
324 mi
Shortest Routes
DUB → IOM
Dublin Airport → Isle of Man
81 mi
IOM → DUB
Isle of Man Airport → Dublin Int'l
81 mi
BHD → EDI
George Best Belfast City Airport → Edinburgh
135 mi
EDI → BHD
Edinburgh Airport → George Best Belfast City
135 mi
CFN → DUB
Donegal Airport → Dublin Int'l
140 mi
All Routes
43 Total Routes
Showing 25 most popular routes
Route Destination Flights Distance Aircraft Last Seen
BHX → DUB Dublin Int'l
Dublin
89 200 mi AT72 Dec 10, 2025
SOU → DUB Dublin Int'l
Dublin
65 269 mi AT72 Dec 10, 2025
EDI → DUB Dublin Int'l
Dublin
65 210 mi AT72 Dec 10, 2025
ORK → BRS Bristol Int'l
Bristol
61 250 mi AT72 Dec 8, 2025
EXT → DUB Dublin Int'l
Dublin
58 222 mi AT72 Dec 8, 2025
LBA → DUB Dublin Int'l
Dublin
55 191 mi AT72 Dec 10, 2025
DUB → BHX Birmingham Int'l
Birmingham
42 200 mi AT72 Dec 10, 2025
DUB → GLA Glasgow Int'l
Glasgow
36 185 mi AT72 Dec 10, 2025
LPL → DUB Dublin Int'l
Dublin
36 141 mi AT72 Dec 4, 2025
DUB → BRS Bristol Int'l
Bristol
35 206 mi AT72 Dec 10, 2025
BRS → DUB Dublin Int'l
Dublin
33 206 mi AT72 Nov 17, 2025
NQY → DUB Dublin Int'l
Dublin
31 213 mi AT72 Oct 22, 2025
MAN → DUB Dublin Int'l
Dublin
30 165 mi AT72 Dec 2, 2025
LBA → BHD George Best Belfast City
Belfast
29 178 mi AT72 Sep 30, 2025
MAN → BHD George Best Belfast City
Belfast
29 170 mi AT72 Dec 8, 2025
DUB → EDI Edinburgh
Edinburgh
26 210 mi AT72 Dec 7, 2025
DUB → MAN Manchester
Manchester
23 165 mi AT72 Dec 3, 2025
CFN → DUB Dublin Int'l
Dublin
22 140 mi AT72 Dec 10, 2025
BHX → BHD George Best Belfast City
Belfast
22 226 mi AT72 Aug 21, 2025
ABZ → DUB Dublin Int'l
Dublin
20 307 mi AT72 Dec 7, 2025
GLA → DUB Dublin Int'l
Dublin
20 185 mi AT72 Oct 21, 2025
DUB → CFN Donegal
Carrickfinn
20 140 mi AT72 Nov 29, 2025
ORK → GLA Glasgow Int'l
Glasgow
17 324 mi AT72 Dec 11, 2025
DUB → IOM Isle of Man
Isle of Man
17 81 mi AT72 Dec 2, 2025
DUB → SOU Southampton
Southampton
17 269 mi AT72 Dec 10, 2025
Data Information:

Airline statistics are based on flight route observations collected from FlightAware AeroAPI and other sources. Flight counts represent observed operations, not scheduled frequencies. Route data is continuously updated as new flight information becomes available.

Data Freshness: Real-time
Last Update: Dec 11, 2025 06:05
Coverage: Observed routes only