Dublin Airport (DUB)

DUB in 20 seconds

Dublin Airport (IATA: DUB, ICAO: EIDW) serves Dublin, IE. It has 425 scheduled routes to 215 destinations in 46 countries, operated by 83 airlines.

Mixed

What travelers love

Efficient Security and Preclearance: Many travelers report quick security screening, especially with the introduction of next-generation scanning technology that allows liquids and electronics to remain in bags. The US Customs and Border Protection Preclearance facility in Terminal 2 is a significant advantage, allowing travelers to clear US immigration and customs before departure, treating them as domestic arrivals in the US.
Good WiFi and Facilities in Terminal 2: Travelers frequently commend the good WiFi connectivity and the more spacious, modern ambiance of Terminal 2. There are also mentions of comfortable padded benches and charging stations, particularly in Terminal 1 near Cuan Cafe.
Variety of Food and Shopping Options: The airport offers a wide selection of eateries and shops, including impressive duty-free options, with some new food outlets praised for reasonable prices.
Helpful Staff (in some instances): Some passengers have positive experiences with friendly security and passport control staff, noting genuine care and helpfulness.

Common complaints

Inconsistent Staff Service and Rudeness: A recurring complaint concerns inconsistent and sometimes rude or abrupt staff, particularly at security and immigration. Some travelers have reported instances of discriminatory behavior.
Cleanliness and Maintenance Issues: Several reviews highlight problems with cleanliness, including dirty floors, filthy elevators, unwashed windows, and unkempt bathrooms with empty soap dispensers.
Overcrowding and Limited Seating: Terminal 1 can be overcrowded, especially during peak times, and there is often insufficient seating at gates, forcing some travelers to sit on the floor.
Long Walks and Poor Signage: Passengers sometimes experience long walking distances within the airport and shuttles to gates, along with complaints about poor signage outside the airport and difficulties finding rental car return points.
Parking Challenges and Cost: Issues with airport parking include limited drop-off options, poor setup, high prices, and long wait times for shuttle services from off-site car parks, with some reporting unlit and muddy car park conditions.

Bottom line: Dublin Airport has shown efforts to improve passenger experience, as evidenced by positive satisfaction scores in 2025 following operational upgrades and new security technology. However, traveler experiences remain varied, with significant praise for efficient security and the US Preclearance facility often contrasted with frustrations regarding staff inconsistencies, cleanliness, and terminal comfort, particularly in Terminal 1.

AirportRoutes · updated Jul 1, 2026

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New & changed departures

18 changes to DUB's schedule in the last 90 days.

+18 net routes in 12 months

Croatia Airlines begins DUB → Mostar. New route

First seen Jun 24, 2026 · detected Jun 29

Aer Lingus begins DUB → Inverness — flying 2 days a week on the AT72. New route

First seen Jun 21, 2026 · detected Jun 22

Aer Lingus begins DUB → Tours, Indre-et-Loire on the AT72. New route

First seen Jun 20, 2026 · detected Jun 22

Aer Lingus begins DUB → Montpellier/Méditerranée — flying 2 days a week on the Airbus A320. New route

First seen Jun 20, 2026 · detected Jun 22

Delta Air Lines begins DUB → Detroit with daily flights on the Airbus A330-200. New route