Cityjet

ICAO: BCY Active as of Dec 11, 2025

150

Active Routes

1521

Flight Observations

51

Unique Destinations

62

Origin Airports

423

Avg Route Distance (mi)

1082

Longest Route (mi)

2

Domestic Routes

98

International Routes
About Cityjet

CityJet Airlines (ICAO: BCY) is an Irish regional airline that has evolved its business model significantly since its founding. Initially offering scheduled passenger services, the airline now primarily operates as a "wet-lease" provider for other major European airlines.

CityJet was established in 1992 as Business City Direct, commencing operations in January 1994 with flights between Dublin and London City Airport under a franchise agreement with Virgin Atlantic Airways. Over the years, it underwent several ownership changes, including a period under Air France, before being re-acquired by its original founder, Pat Byrne, and other investors in 2016. In October 2023, CityJet merged with Air Nostrum, forming the Strategic Alliance of Regional Airlines (SARA), where CityJet holds a 20% interest. Since 2018, CityJet has ceased operating scheduled flights under its own brand, focusing instead on providing aircraft, crew, maintenance, and insurance (ACMI - wet-lease) services to other airlines.

The airline's headquarters are located in Swords, Dublin, Ireland. While London City Airport was a key operational base during its scheduled service era, its main operational hubs for current wet-lease contracts include Copenhagen, Denmark, and Stockholm, Sweden, particularly for its services on behalf of Scandinavian Airlines (SAS). CityJet's fleet is transitioning to a single type, consisting mainly of Bombardier CRJ900 aircraft, with approximately 18-20 in active service, each designed to seat 88/90 passengers. It also operates some CRJ1000 jets. Historically, the fleet included BAE146/Avro RJ85s, Fokker 50s, Saab 2000s, and Sukhoi Superjet 100s.

Given its current wet-lease business model, CityJet's route network is determined by its client airlines, which include Scandinavian Airlines (SAS), Brussels Airlines, and Lufthansa. Its operations are therefore regional, primarily across Europe, fulfilling the schedules of its customer airlines. CityJet is not a member of major global airline alliances like Star Alliance, SkyTeam, or Oneworld, but it is part of the Strategic Alliance of Regional Airlines (SARA) formed through its merger with Air Nostrum. When CityJet operated its own scheduled flights, it offered Economy and Business Class, later transitioning to a "CityPlus" premium economy product, providing amenities such as complimentary snacks and drinks.

What Travelers Say

Traveler experiences with CityJet are generally mixed, particularly given its current role as a wet-lease operator where customer service and booking issues are handled by the marketing airline. Reviews often reflect the in-flight experience and crew performance.

What Travelers Love:

  • Friendly Cabin Crew: Many passengers frequently commend the professional and friendly service provided by the cabin crew.
  • Efficient On-time Performance: Some travelers have reported good punctuality and smooth flights.
  • Complimentary Refreshments: The provision of free snacks and drinks during flights has been appreciated by passengers.

Common Complaints:

  • Cramped Seating: Seating, especially in Economy Class, has often been described as cramped and narrow, leading to discomfort for some travelers.
  • Lack of In-flight Entertainment/Wi-Fi: The absence of in-flight entertainment systems or Wi-Fi is a recurring point of dissatisfaction among passengers.
  • Customer Service and Compensation for Disruptions: Historically, issues with communication, reimbursement, and compensation for delayed or canceled flights have been significant complaints. Due to its wet-lease model, CityJet now directs passengers to the marketing airline for such concerns.
  • Baggage Handling Problems: Some reviews from past operations mentioned issues with lost or delayed luggage.

Overall sentiment for CityJet leans towards neutrality to slightly negative on some review platforms, with an average rating around 6.9/10 from verified passenger reviews. While the in-flight service and cabin crew generally receive positive feedback, issues related to seat comfort and, historically, the handling of operational disruptions and baggage are notable points of traveler frustration, especially as direct engagement with CityJet for these issues is no longer applicable for wet-lease flights.

Safety Information

CityJet maintains a strong focus on operational safety within the aviation industry.

  • Recent safety record and any notable incidents (or lack thereof): CityJet's aircraft have been involved in several operational incidents over recent years, including reports of smoke in the cabin, loss of cabin pressure, hydraulic failures, and smell of smoke on approach. These are typically non-fatal operational occurrences. The available information does not indicate any fatal crashes involving CityJet aircraft.
  • Regulatory certifications (IOSA, FAA compliance, EU safety list status): CityJet holds the IATA Operational Safety Audit (IOSA) certification, an internationally recognized standard for airline operational management and control systems. The airline underwent a recertification in June 2025. CityJet also possesses TCO (Third Country Operator) approval from the UK Civil Aviation Authority (CAA).
  • Fleet age and maintenance reputation: CityJet is transitioning to a modern, single-type fleet predominantly composed of Bombardier CRJ900 and CRJ1000 aircraft. These jets are recognized for their efficiency, including low fuel burn, and are approved for Sustainable Aviation Fuel (SAF). CityJet operates a dedicated maintenance center and offices at Copenhagen Kastrup Airport, which provides line maintenance for its fleet, alongside crew training and HR services. The current active fleet includes 17 CRJ900 and 6 CRJ1000 aircraft as of 2025.
  • Overall safety assessment based on available data: Based on its IOSA certification and its business model that includes providing aircraft, crew, maintenance, and insurance under wet-lease agreements, CityJet demonstrates a commitment to maintaining high safety standards. While operational incidents are part of airline operations, there is no evidence within the provided data to suggest a systemic safety issue or a history of fatal accidents.
  • Any safety awards or recognitions: No specific safety awards or recognitions for CityJet were found in the provided search results.
Content generated by AI based on web research • Updated 2 weeks, 1 day ago
Route Network Map
Most Popular Routes
155 flights
CRJX
90 flights
CRJ9
BLL → FRA
Billund Airport → Frankfurt Int'l
396 miles
80 flights
CRJX
70 flights
CRJ9
58 flights
CRJ9
BLL → ARN
Billund Airport → Stockholm-Arlanda
422 miles
47 flights
CRJ9
STR → CPH
Stuttgart Airport → Copenhagen
501 miles
45 flights
CRJ9
DUS → CPH
Düsseldorf Airport → Copenhagen
385 miles
41 flights
CRJX
39 flights
CRJ9
LEJ → FRA
Leipzig/Halle Airport → Frankfurt Int'l
188 miles
39 flights
CRJX
Top Destinations
CPH (EKCH)
Copenhagen
Copenhagen
570 flights
39 routes
FRA (EDDF)
Frankfurt Int'l
Frankfurt am Main
377 flights
16 routes
ARN (ESSA)
Stockholm-Arlanda
Stockholm
182 flights
19 routes
TRD (ENVA)
Trondheim, Vaernes
Stjordal
57 flights
5 routes
BGO (ENBR)
Bergen, Flesland
Bergen
51 flights
4 routes
SVG (ENZV)
Stavanger, Sola
Stavanger
46 flights
5 routes
OSL (ENGM)
Oslo, Gardermoen
Oslo
33 flights
6 routes
MXP (LIMC)
Malpensa Int'l
Milan
25 flights
2 routes
VNO (EYVI)
Vilnius Int'l
Vilnius
18 flights
2 routes
ZRH (LSZH)
Zurich (Kloten)
Zurich
12 flights
2 routes
Top Origin Airports
TRD (ENVA)
Trondheim Airport, Værnes
Trondheim
171 flights
5 routes
LJU (LJLJ)
Ljubljana Jože Pučnik Airport
Zgornji Brnik
155 flights
1 route
CPH (EKCH)
Copenhagen Kastrup Airport
Copenhagen
140 flights
27 routes
BLL (EKBI)
Billund Airport
Billund
127 flights
2 routes
SVG (ENZV)
Stavanger Airport, Sola
Stavanger
92 flights
7 routes
TLL (EETN)
Lennart Meri Tallinn Airport
Tallinn
83 flights
2 routes
ARN (ESSA)
Stockholm-Arlanda Airport
Stockholm
66 flights
21 routes
POZ (EPPO)
Poznań-Ławica Airport
Poznań
58 flights
1 route
STR (EDDS)
Stuttgart Airport
Stuttgart
54 flights
2 routes
DUS (EDDL)
Düsseldorf Airport
Düsseldorf
41 flights
1 route
Top Border Crossing Flights
CPH (EKCH)
Copenhagen Kastrup Airport
Copenhagen, DK
570 flights
39 routes
FRA (EDDF)
Frankfurt Airport
Frankfurt am Main, DE
377 flights
16 routes
ARN (ESSA)
Stockholm-Arlanda Airport
Stockholm, SE
182 flights
19 routes
TRD (ENVA)
Trondheim Airport, Værnes
Stjordal, NO
57 flights
5 routes
BGO (ENBR)
Bergen Airport, Flesland
Bergen, NO
51 flights
4 routes
SVG (ENZV)
Stavanger Airport, Sola
Stavanger, NO
46 flights
5 routes
OSL (ENGM)
Oslo Airport, Gardermoen
Oslo, NO
33 flights
6 routes
MXP (LIMC)
Milan Malpensa International Airport
Milan, IT
25 flights
2 routes
Longest Routes
BLQ → ARN
Bologna Guglielmo Marconi Airport → Stockholm-Arlanda
1082 mi
SVG → NCE
Stavanger Airport, Sola → Nice Cote d'Azur
1055 mi
CPH → OTP
Copenhagen Kastrup Airport → Bucharest Henri Coandă Int'l
966 mi
OTP → CPH
Bucharest Henri Coandă International Airport → Copenhagen
966 mi
ARN → CDG
Stockholm-Arlanda Airport → Charles de Gaulle/Roissy
957 mi
Shortest Routes
AAR → CPH
Aarhus Airport → Copenhagen
92 mi
STR → FRA
Stuttgart Airport → Frankfurt Int'l
97 mi
BGO → SVG
Bergen Airport, Flesland → Stavanger, Sola
99 mi
SVG → BGO
Stavanger Airport, Sola → Bergen, Flesland
99 mi
LUX → FRA
Luxembourg-Findel International Airport → Frankfurt Int'l
108 mi
All Routes
150 Total Routes
Showing 25 most popular routes
Route Destination Flights Distance Aircraft Last Seen
LJU → FRA Frankfurt Int'l
Frankfurt am Main
155 379 mi CRJX Oct 25, 2025
TRD → CPH Copenhagen
Copenhagen
90 546 mi CRJ9 Dec 10, 2025
BLL → FRA Frankfurt Int'l
Frankfurt am Main
80 396 mi CRJX Oct 24, 2025
TLL → CPH Copenhagen
Copenhagen
70 522 mi CRJ9 Dec 9, 2025
POZ → CPH Copenhagen
Copenhagen
58 278 mi CRJ9 Dec 10, 2025
BLL → ARN Stockholm-Arlanda
Stockholm
47 422 mi CRJ9 Dec 11, 2025
STR → CPH Copenhagen
Copenhagen
45 501 mi CRJ9 Dec 10, 2025
DUS → CPH Copenhagen
Copenhagen
41 385 mi CRJX Dec 6, 2025
SVG → CPH Copenhagen
Copenhagen
39 346 mi CRJ9 Dec 9, 2025
LEJ → FRA Frankfurt Int'l
Frankfurt am Main
39 188 mi CRJX Oct 14, 2025
AAR → CPH Copenhagen
Copenhagen
32 92 mi CRJ9 Dec 9, 2025
TRD → BGO Bergen, Flesland
Bergen
31 287 mi CRJ9 Oct 23, 2025
TRD → SVG Stavanger, Sola
Stavanger
31 363 mi CRJ9 Oct 23, 2025
PLQ → CPH Copenhagen
Copenhagen
30 329 mi CRJ9 Dec 9, 2025
AAL → CPH Copenhagen
Copenhagen
28 148 mi CRJ9 Nov 16, 2025
CPH → MXP Malpensa Int'l
Milan
24 712 mi CRJ9 Dec 10, 2025
AGH → ARN Stockholm-Arlanda
Stockholm
24 297 mi CRJ9 Dec 5, 2025
SVG → TRD Trondheim, Vaernes
Stjordal
23 363 mi CRJ9 Oct 23, 2025
UME → ARN Stockholm-Arlanda
Stockholm
23 297 mi CRJ9 Dec 5, 2025
LUX → FRA Frankfurt Int'l
Frankfurt am Main
22 108 mi CRJX Oct 24, 2025
BHX → CPH Copenhagen
Copenhagen
20 623 mi CRJ9 Dec 9, 2025
GDN → FRA Frankfurt Int'l
Frankfurt am Main
20 516 mi CRJX Sep 17, 2025
SFT → ARN Stockholm-Arlanda
Stockholm
19 359 mi CRJ9 Dec 11, 2025
CPH → TRD Trondheim, Vaernes
Stjordal
18 546 mi CRJ9 Dec 10, 2025
TLL → ARN Stockholm-Arlanda
Stockholm
13 243 mi CRJ9 Oct 19, 2025
Data Information:

Airline statistics are based on flight route observations collected from FlightAware AeroAPI and other sources. Flight counts represent observed operations, not scheduled frequencies. Route data is continuously updated as new flight information becomes available.

Data Freshness: Real-time
Last Update: Dec 11, 2025 03:01
Coverage: Observed routes only