Düsseldorf Airport (IATA: DUS, ICAO: EDDL) serves Düsseldorf, DE. It has 495 scheduled routes to 182 destinations in 53 countries, operated by 81 airlines.
- Terminal access and services: These aspects are generally well-regarded by travelers.
- Cleanliness: The airport received an 8.0 rating for cleanliness.
- Security/Immigration Efficiency and Staff Behavior: This is a major point of dissatisfaction. Travelers frequently report unfriendly, rude, and unhelpful security staff, long queues, and a lack of empathy or customer service. Some describe the experience as "seriously useless" and "unorganized and not welcoming",. There are also reports of new security personnel being impolite and abusing their "position of power".
- Parking Scams and Issues: Numerous travelers report what they describe as "outright theft and deceit" or "absurd parking scams" at Kurz Parken at departure hall 3. Issues include machines displaying one price and then changing to a much higher one, attendants claiming tickets are irrelevant, and general lack of transparency. One traveler detailed an incident where the machine showed 5 euros, then changed to 20 euros, and a parking attendant was uncooperative, even with police present. Another traveler reported difficulties canceling a pre-booked parking spot due to a car defect, encountering poor customer service and ultimately losing money.
- Luggage Handling: Travelers have experienced long waits for luggage, with some reporting waiting 1 hour and 40 minutes for bags to arrive. There are also complaints about bags not arriving at the destination or extremely long waits at the baggage claim upon return.
- Cleanliness and Facilities (Toilets): Despite a good overall cleanliness rating, specific complaints highlight dirty, smelly, and poorly maintained toilets with long queues,.
- Customer Service (Information Desks): Travelers describe information desk staff as unprofessional, rude, and dismissive, unwilling to assist with simple questions or redirect to appropriate resources.
- Temperature and Air Quality: Some travelers have noted that the airport can be "freaking hot" with no fresh air, even in the fall.
- Organization and Signage: Chaotic conditions during arrival, poor signage, and unclear directions have been reported.
- Sources researched: flight-report.com, trustpilot.com, holidaycheck.de, airportmaphq.com, yelp.de*
Bottom line: While Düsseldorf Airport offers good terminal access and services, it is plagued by significant and consistent issues with staff attitude, security efficiency, parking practices, and luggage handling. Many travelers express extreme frustration and state they will try to avoid the airport if possible.
New & changed departures
12 changes to DUS's schedule in the last 90 days.
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Track all changesRoutes from DUS
182 nonstop destinations · 81 airlines.
Airlines at DUS
81 carriers operate scheduled departures.
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Airport routes
Düsseldorf Airport (DUS) offers 495 flight routes operated by 81 airlines. Major carriers include Eurowings, Bringer Air Cargo, EWL and others. Popular destinations from Düsseldorf include Palma de Mallorca, Amsterdam Schiphol, Barcelona, Madrid-Barajas, Munich Int'l.
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Common questions about DUS
Quick answers, straight from the schedule data.
How many destinations have nonstop flights from DUS?
Düsseldorf Airport has 495 scheduled routes to 182 destinations in 53 countries, operated by 81 airlines.
Which airlines fly from Düsseldorf Airport?
81 carriers operate scheduled departures, including Eurowings, Bringer Air Cargo, EWL.
Where is Düsseldorf Airport located?
Düsseldorf Airport is located in Düsseldorf, DE, at an elevation of 147 ft. Its IATA code is DUS and ICAO code is EDDL.