Ürümqi Tianshan International Airport (URC)

Common Complaints

• Strict and Intense Security Checks: Security screening is notably rigorous, often requiring the removal of belts, shoes, and socks, and involving thorough physical pat-downs. Travelers are also typically required to remove all electronic items from carry-on bags for separate scanning.
• International Immigration Delays: A significant pain point for international transit passengers is the requirement to pass through immigration even for connecting flights, which can involve long queues and slow counters, potentially leading to missed connections.
• Limited and Expensive Food/Shopping: Options for food and retail are generally sparse and overpriced within the airport.
• WiFi Connectivity: While available, the airport's Wi-Fi typically requires a Chinese phone number for login, posing a challenge for international visitors.
• Language Barrier (Outside of Key Signage): Despite multi-language signage, international travelers may still encounter language barriers with staff who do not speak English.
• Taxi Issues: Some taxi drivers at the airport may refuse to use the meter, and taxi fares might include additional surcharges.

Ürümqi Tianshan International Airport, particularly with its new Terminal 4 and direct Metro Line 1 connection, offers a modern and efficient experience for many. However, international travelers should prepare for intense security checks and potential delays at immigration, especially if transiting, and consider pre-booking private transfers for smoother city connections.