Chongqing Jiangbei International Airport (CKG)

Common Complaints

• Security and Immigration Strictness/Wait Times: Passengers frequently report long waiting times at border control and immigration. Security checks are described as very thorough and stricter than many other airports, sometimes leading to items like power banks being confiscated if labels are worn. There are also observations of limited security lines being open.
• Dated Terminal 2 (T2): The older Terminal 2 is noted for feeling dated and less modern, with arrival areas described as less inviting.
• English Language Proficiency: A recurring issue for international travelers is the limited English proficiency among airport staff, making communication difficult.
• WiFi Accessibility for Foreigners: Free Wi-Fi can be problematic for foreign visitors, often requiring a local Chinese phone number for registration, which is difficult for those without one.
• Sub-par Lounge and Limited Food Options in Some Areas: While there are lounges, some have been reviewed for sub-par beverage selections, and overall food and drink options can be limited in certain sections or after security, particularly in older terminals.
• Terminal Transfer Shuttle: The shuttle bus service between T2 and T3 can take around 20 minutes, which might be inconvenient for tight connections.

Chongqing Jiangbei International Airport is a significant and continuously developing hub, with Terminal 3B and a fourth runway expected to be operational in the first quarter of 2025, aiming to increase its capacity significantly. While it offers modern facilities and good connectivity, international travelers should be prepared for potential language barriers and strict security procedures.