Jinan Yaoqiang International Airport (TNA)

Common Complaints

• Dated Facilities Needing Renovation: While generally modern, some reviews indicate that the building and facilities are looking somewhat dated and could benefit from renovation to meet international quality standards.
• Inefficient Immigration and Security (Past Issues/Specific Instances): Some older reviews mention inefficient and slow passport checks and security processes, with limited space causing passenger and baggage pile-ups. However, more recent estimations for passport control wait times are around 8 minutes.
• Limited Post-Security Facilities and Comfort: After clearing security, some travelers have found limited facilities, cold temperatures (due to heating being switched off in one instance), unhygienic coffee shops, and limited seating.
• WiFi Accessibility/Cost: Unlike many other airports in China, Jinan has been noted for not always providing free Wi-Fi, sometimes offering only a fee-based version. However, some recent information suggests free Wi-Fi is available.
• Issues with Taxi Availability and Scams upon Arrival: Arriving at the airport can be problematic due to limited buses and difficulties finding available taxis, with some instances of private car owners attempting to overcharge. There is no English taxi hotline, and demand can be high during peak hours.

Overall, Jinan Yaoqiang International Airport provides a functional and generally comfortable experience for travelers, particularly praised for its efficiency in security and check-in, along with helpful multilingual signage. However, improvements in the modernity of some facilities, consistent comfort in post-security areas, and better organization of ground transportation on arrival would significantly enhance the traveler experience.