Dabolim Airport (GOI)

Common Complaints

• Inconsistent Cleanliness: While some reviews praise cleanliness, others highlight dirty restrooms, unkempt rubbish bins, and unclean security areas, particularly in international departure areas.
• Slow Queues at Peak Times: Passengers may experience slow queues for terminal entry, security, and immigration, especially during peak hours (e.g., 6-9 AM, 4-7 PM).
• Limited and Worn-down Facilities: Some travelers find the overall facilities to be average, with a need for renovation and more comfortable lounges in the international departure area.
• Limited Free Wi-Fi and Charging: The free Wi-Fi allowance is often reported as short, and charging facilities are limited.
• Chaotic Transportation Management: Issues with traffic management for drop-off and pick-up, and a lack of taxi services for short distances, especially late at night, have been noted.
• High Taxi Fares (without app): Booking taxis directly outside the airport without using prepaid counters or the GoaMiles app can result in significantly higher prices.

In summary, Dabolim Airport provides a generally functional experience for travelers to Goa, with commendations for its operational efficiency and staff. However, improvements in cleanliness, expansion of facilities, and better management of queues during busy periods would significantly enhance the traveler experience.