Gorakhpur Airport (GOP)

Common Complaints

• Overcrowding and Limited Space: A significant and frequent complaint is that the airport is small, cramped, and often crowded, particularly during peak hours, leading to discomfort at security lines, check-in counters, and baggage collection.
• Basic Facilities and Amenities: Travelers note the airport has limited amenities and food options, with only small snack counters available within the terminal. The single baggage belt is also described as small and can become mismanaged.
• Security Experience (Isolated Incidents): While generally straightforward, some older reviews mention inconsistent security experiences, including instances of manual bag checks and perceived unprofessional behavior by local police, rather than CISF, at entry points.
• Lack of Airside Facilities: The airport lacks bus or skyway facilities to the runway, meaning passengers often walk to and from the aircraft.

Overall, Gorakhpur Airport serves its purpose as a domestic regional airport, facilitating essential travel with good road access and generally clean facilities. However, its current infrastructure struggles with increasing passenger traffic, leading to overcrowding and limited amenities, which can detract from the traveler experience during busy periods. Future expansion plans, including a new terminal, aim to address these capacity issues.