Springfield Regional Medical Center Heliport

No specific traveler reviews or experiences for Springfield Regional Medical Center Heliport (US-0421) are available. Heliports at medical centers are primarily for patient transport, often in emergency situations, rather than general public travel, and as such, they do not typically accumulate "traveler reviews" in the same way commercial airports or general transportation hubs do. Therefore, information regarding terminal facilities, security wait times, customs/immigration, or transportation connections directly related to the heliport experience is not found.

However, information regarding the Springfield Regional Medical Center itself can provide context for the overall patient experience, which would include individuals arriving via the heliport.

What Travelers Love (Related to Springfield Regional Medical Center):

• Comprehensive Medical Services: Springfield Regional Medical Center is the only full-service hospital in Springfield, offering 24/7 emergency services, maternity care, critical and intensive care, surgery, and pediatric care.
• Modern Facilities: The hospital, built in 2011, is a 475,000-square-foot facility featuring a four-story patient tower, an expanded emergency center, an office building, and an open-air atrium. Recent renovations have modernized patient care areas and the facility includes outdoor spaces designed for patient comfort.
• Accreditations and Recognitions: The hospital has received elite recognition, including the American Heart Association Heart-Check Certification, Blue Distinction Center for Maternity Care, Cardiac Care Center of Excellence, and the Joint Commission Gold Seal of Approval. It also achieved a Three-Star Cardiac Surgery Rating from the Society of Thoracic Surgeons.
• Broad Specialty Support: Springfield Regional Medical Center offers extensive specialty support, including cardiothoracic surgery, critical care, interventional radiology, pulmonology, cardiology, and interventional neurology.

Common Complaints (Related to Springfield Regional Medical Center):

• Hospital Safety Grade: The hospital received a "D" rating from Leapfrog, an independent watchdog organization, which was the lowest in the region. Hospital leaders have disputed this rating, stating it does not reflect the hospital's experience.
• Patient Communication: Patient surveys indicated that approximately 70% of patients felt their nurses and doctors "always" communicated well, which is lower than the state and national averages of around 80%.
• Infections: According to Leapfrog, the hospital scored "worse than average" in Methicillin-resistant Staphylococcus Aureus (MRSA) blood infections, although the Centers for Medicare and Medicaid (CMS) ranked it as being no different than the national benchmark.

While direct reviews for the Springfield Regional Medical Center Heliport are unavailable, the Springfield Regional Medical Center is recognized for its comprehensive medical services, modern facilities, and numerous accreditations. However, patient communication and certain safety grades have been identified as areas for improvement.