Hewanorra International Airport (UVF)

Common Complaints

• Overcrowding and Lack of Seating: The terminal, especially the departure hall, is frequently described as small, crowded, and lacking sufficient seating, leading to uncomfortable waits.
• Limited and Overpriced Food Options: Food services are often criticized for being dire, overpriced, greasy fast-food, with long queues and few places to sit.
• Lack of Air Conditioning and Heat: Many travelers complain about the lack of adequate air conditioning, making the airport uncomfortably hot and stuffy, particularly during peak hours.
• Outdated Facilities and Lack of Modernization: The airport's infrastructure is often described as old, tired, and in need of modernization. There's also a noted lack of charging ports for electronics.
• Customs and Security Inconsistencies/Delays: While often quick, some experiences describe chaotic arrivals, long queues for immigration and security, and occasionally rude staff or disorganization, particularly during simultaneous flight departures. Fast track services are available to mitigate these wait times.
• Expensive Duty-Free: Duty-free shopping is available but often deemed expensive.
• Limited Parking: Hewanorra International Airport offers very limited parking with only about 100 spaces, though there's generally low demand as most travelers rely on taxi drop-offs.

Overall, Hewanorra International Airport is functional for its size, but travelers should manage expectations regarding amenities, space, and comfort, especially during busy periods. Utilizing airport lounges or fast-track services for arrivals and departures can significantly improve the experience.