El Alto International Airport (LPB)

Common Complaints

• Lack of English Communication and Signage: International travelers frequently report a scarcity of English-speaking staff and clear English signs, leading to confusion, particularly around security and immigration processes.
• Inconsistent Security and Immigration Experience: While some find these processes short, others describe long queues, inefficient or incompetent staff, and confusing procedures, including a potential closure of the international boarding area between 11 am and 4 pm without clear notification.
• High Altitude Effects: Travelers are strongly advised to be prepared for the effects of high altitude, such as shortness of breath and fatigue, upon arrival.
• WiFi Connectivity: Although free Wi-Fi is generally available, some users have reported difficulties connecting.
• Transportation to City during Rush Hours: While taxis and buses are readily available, travel time to La Paz city center can exceed an hour during peak traffic despite the relatively short distance.
• Cold Terminal: The airport can be quite cold, especially at night, which can be uncomfortable for those planning to sleep in the terminal.

El Alto International Airport provides a practical gateway to La Paz, offering fundamental services and often a sense of safety. However, international travelers should be prepared for potential communication barriers and procedural inconsistencies, particularly with immigration and security, and make necessary arrangements for high-altitude acclimatization. Considering current estimated wait times of 29 minutes for security and 8 minutes for immigration, it's recommended to arrive 2 hours prior for domestic flights and 3 hours for international flights, with extra time during peak hours or if checking bags.