San Carlos de Bariloche Airport (BRC)

Common Complaints

• Limited Amenities: While there are coffee shops and some chocolate/souvenir stores (like Mamushka and Havanna), the overall range of amenities, such as duty-free shops, is considered limited.
• Seating and Waiting Area Congestion: During peak seasons, the waiting zones and boarding lines can become crowded and occasionally chaotic, with limited seating available.
• Public Transportation Challenges (SUBE Card): The public bus line 72 connects the airport to the city, but a SUBE card is required for payment, which can be inconvenient as it often cannot be purchased at the airport itself. Bus frequency is also limited (approximately every 2 hours), especially during peak season, which can lead to difficulties and delays.
• Occasional Staff Issues or Delays: While many praise the helpfulness of airline personnel, some reviews mention arrogant staff behavior or issues like baggage mishandling. There was also a notable complaint about a significant delay due to ice on the runway and a lack of salting during winter.

Overall, San Carlos de Bariloche Airport is largely seen as a functional and pleasant smaller airport that excels in efficiency and cleanliness, making for a generally smooth travel experience. Travelers are advised to plan for transportation to the city and be aware of potential crowding during busy periods.