Jorge Newbery Airpark (AEP)

Common Complaints

• Chronic Congestion and Overcrowding: The airport frequently operates at or above its capacity, resulting in chaotic vehicular access, long lines at check-in and security, and a notable lack of seating in boarding areas, forcing many to wait on the floor.
• Baggage Security Concerns: A significant and recurring complaint is the vulnerability and theft from checked bags. Slow baggage delivery is also reported.
• High Costs: Parking and most food and beverage options within the terminal are considered excessively expensive compared to city prices.
• Transportation Challenges (Outside Official System): Outside of the official QR taxi stand, passengers often encounter a "taxi free-for-all" with drivers aggressively soliciting services and attempting to charge excessive fares. Public transport is cheap but impractical with luggage.
• Limited Comfort & Facilities: Some travelers note a lack of power outlets, uncomfortable seating with armrests in certain areas, and issues with terminal air conditioning (excessive heat). Lounges can become overcrowded. Boarding by bus instead of jet bridges is also a frequent inconvenience.

Overall, Jorge Newbery Airpark remains a practical choice for travelers due to its central location and recent aesthetic improvements. However, passengers should be prepared for potential overcrowding, high costs for services, and exercise caution regarding baggage security and unofficial transportation options to ensure a smoother experience.