Dacudao Airport

Common Complaints

• Terminal Fee: International travelers frequently complain about a mandatory terminal fee (around P786 for international flights, P200 for domestic) that often requires cash payment, which is seen as an inconvenience and an unexpected charge.
• Insufficient Seating: A major and recurring complaint is the lack of adequate seating in departure areas, especially during peak hours, with many seats having armrests that make comfortable resting difficult.
• Limited Food & Shopping Options: Travelers consistently note the scarcity and lack of variety in food and retail outlets, describing options as basic, poor, or dated for an international airport.
• Facility Maintenance and Air Conditioning: Some reviews mention issues such as non-functional air conditioning, leading to warm terminals, and occasional reports of leaking roofs.
• Unreliable Wi-Fi: While free Wi-Fi is available, its connectivity is often described as unreliable and slow.
• Slow Baggage Processing: Travelers have reported slow queues for baggage check-in and lengthy waits (over an hour) at baggage claim.
• Frequent Flight Delays: Some passengers attribute frequent flight delays to airport and air traffic management issues rather than airline faults.

In summary, Davao International Airport (DVO) offers a functional experience with notable local hospitality and efficient processes for domestic travel. However, it falls short of international standards in terms of terminal facilities, seating capacity, food and shopping variety, and the often-criticized terminal fee, leading to mixed traveler satisfaction.