Zayed International Airport (AUH)

Common Complaints

• Limited High-End Amenities compared to other Gulf Hubs: While the terminal is impressive, some travelers note that the general shopping and dining options, while extensive, may not be as high-end or unique as at other major Gulf airports like Doha Hamad Airport.
• Potential for Last-Minute Gate Changes: Some travelers have experienced last-moment gate changes, which can be inconvenient in a busy airport.
• Baggage Handling Issues: One review mentioned a self-bag drop system malfunction where a bag got stuck, requiring supervisor intervention.
• Cost of Airport Parking: On-site airport parking can be "crazy expensive," especially for longer stays, though pre-booking can offer reduced rates.
• Previous Terminal Confusion (Historical, largely resolved): Earlier in the transition to Terminal A, some passengers experienced confusion regarding which terminal their flights would depart from, as Terminal 1 and 3 were being phased out. As of November 2023, all airlines are generally flying from Terminal A.
• Potential for Flight Disruptions: Recent warnings have been issued about possible flight delays and cancellations at Zayed International Airport due to external factors like airspace closures.

Overall, Zayed International Airport's new Terminal A has dramatically improved the traveler experience, establishing it as a modern and efficient hub. While some minor issues like parking costs and occasional baggage system glitches exist, the general sentiment is highly positive, praising the airport's design, cleanliness, and streamlined processes.