Kabul International Airport (KBL)

Common Complaints

• Basic Amenities and Limited Options: Despite improvements, amenities are still considered basic, lacking the extensive luxury lounges, diverse shopping, or wide variety of dining options typically found at major international hubs.
• Restroom Cleanliness: While overall cleanliness has improved, past and some lingering reports indicate issues with restroom hygiene, with facilities sometimes described as very dirty.
• Multiple Security Checks and Entry Process: Travelers should expect numerous security checkpoints including multiple body pat-downs and bag scans, from the initial airport entrance to the boarding gate, which can be time-consuming.
• Need for Pre-arranged Transportation: For international travelers, pre-arranging private transportation to and from the airport is highly advisable due to security concerns and limited reliable public transport options.

In summary, Kabul International Airport has seen notable improvements in efficiency and cleanliness, and staff are often praised for their helpfulness. However, travelers should arrive with realistic expectations regarding amenities, be prepared for thorough security procedures, and ensure secure ground transportation is arranged in advance.