Labasa Airport (LBS)

Common Complaints

• Outdated/Limited Terminal Facilities: The terminal building is described as small, similar to an "oversized trailer," with basic amenities like folding chairs and limited snack options. Ongoing upgrades are expected to improve facilities with a new permanent terminal, baggage carousel, and air-conditioning, with completion targeted for June 2026 for the terminal and December 2027 for the overall upgrade.
• Security Gaps: Significant concerns have been raised by members of Parliament regarding a lack of security checks for outbound travelers from Labasa Airport, while inbound flights undergo thorough checks. JICA is providing funding to improve safety, including aircraft surveillance systems and firetrucks.
• Runway Problems and Flight Restrictions: Issues with the runway have led to airlines reducing passenger numbers on flights, particularly for ATR 72 planes, impacting travel capacity and potentially causing passengers to miss international connections.
• Flight Delays due to Operational Issues: Flights have been delayed or cancelled due to issues such as the unavailability of fire trucks at the airport, which are critical for safety operations.
• Needs for Upgrade and Renovation: Travelers frequently suggest the need for upgrades to the building infrastructure, including painting, better canteen facilities, an improved queuing process, and comfortable waiting areas.

Overall, Labasa Airport is recognized for its vital role in regional travel, often praised for its staff's friendliness. However, it is undergoing significant upgrade efforts to address long-standing issues with its basic facilities, security protocols, and operational reliability (including runway and fire truck availability), which have been sources of frustration for travelers.