Cap Haitien International Airport (CAP)

Common Complaints

• Disorganization and Chaos: Travelers frequently report a lack of order and clear queues, especially for security checks and immigration on departure, which can lead to confusion and even confrontations.
• Limited Facilities and Amenities: The terminal offers very few restaurants and shops, and lacks amenities such as duty-free options or airport lounges. Wi-Fi availability is rated around 50%, and overall terminal facilities at 55%.
• Aggressive Ground Transportation: Upon arrival, travelers may be swarmed by taxi drivers, with reports of price gouging and scams. Pre-arranging transportation, ideally through a hotel, is highly recommended for safety and fair pricing.
• Cleanliness and Hygiene Concerns: While not explicitly detailed for the airport itself, general observations of Cap-Haitien (piles of trash, sewage smell) suggest that hygiene standards might be lower than expected by many international travelers.
• Variable Security and Immigration Experience: While recent AI predictions show security wait times around 26 minutes and immigration at 8 minutes, individual experiences highlight a potentially chaotic immigration process on departure, sometimes handled by only one officer. Baggage inspection on arrival often requires opening all bags, though it can be a quick process.

Cap Haitien International Airport appears to be best suited for experienced travelers who are prepared for a less structured and more rustic airport experience. While functional for its role, managing expectations regarding facilities, organization, and external transportation is crucial for a smoother journey.