Benito Juárez International Airport (MEX)

MEX in 20 seconds

Benito Juárez International Airport (IATA: MEX, ICAO: MMMX) serves Ciudad de México, MX. It has 279 scheduled routes to 118 destinations in 30 countries, operated by 39 airlines.

7.3/10

Mostly positive

What travelers love

Central Location & Transportation: The airport's proximity to Mexico City's center is highly valued, offering convenient and affordable connections via Metro and Metrobus.
Terminal 2 (T2) Modernity: Terminal 2 is often praised for being more modern, well-organized, spacious, and brighter than its counterpart.
Food and Shopping Options: The airport offers a wide variety of shops and dining choices, including both international chains and local options.

Common complaints

Overcrowding and Noise: Travelers consistently report MMMX (MEX) as being extremely crowded, noisy, and chaotic, especially in Terminal 1. The constant announcements contribute to the incessant noise.
Terminal Facilities & Cleanliness: Terminal 1 is widely criticized as outdated, dark, and lacking amenities, often operating beyond capacity. Many travelers note a severe lack of comfortable seating, especially without armrests, and a general absence of quiet rest areas. Cleanliness is inconsistent, with reports of dirty and foul-smelling bathrooms. Additionally, many charging ports are reportedly non-functional, and diesel fumes can be prominent in the terminals.
Security, Customs & Immigration: Wait times for both security and immigration are significant concerns, frequently exceeding an hour. Security wait times can be around 78 minutes, and immigration can take approximately 61 minutes. The immigration and customs process for international transits is particularly problematic, often requiring passengers to clear immigration, reclaim and re-check luggage, leading to frustration and long lines. Staff in these areas are sometimes described as rude or unhelpful.
Navigation & Signage: Poor and unclear signage, outdated or malfunctioning flight information screens, and last-minute gate changes are common issues, making navigation difficult for many travelers.
Inter-terminal Transfer: While the Aerotrén monorail connects Terminal 1 and Terminal 2, the transfer process can be inconvenient and confusing, especially for those without a boarding pass who must use a paid bus service.

Bottom line: Benito Juárez International Airport often presents a challenging experience for travelers, characterized by overcrowding, long wait times, and inconsistent facilities. While its central location and Terminal 2's modernity are positives, travelers should prepare for potential difficulties with navigation, comfort, and the efficiency of immigration and security processes, especially if transiting through Terminal 1.

AirportRoutes · updated Mar 2, 2026

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Live · updated daily

New & changed departures

10 changes to MEX's schedule in the last 90 days.

+10 net routes in 12 months

AEROMEXICO begins MEX → Colima — flying 5 days a week on the Embraer E190. New route

First seen Jun 27, 2026 · detected Jun 29

CHINA SOUTHERN begins MEX → Shenzhen (Bao'an) — flying 3 days a week. New route

First seen Jun 19, 2026 · detected Jun 22

TURKISH begins MEX → Arnavutköy, Istanbul with daily flights. New route