Yellowstone Airport (WYS)

Common Complaints

• Limited Food and Retail Services: A recurring complaint is the lack of food and retail options, especially after security, with some noting there's nowhere to even get a bottle of water or a drinking fountain.
• Terminal Facilities and Comfort (Pre-New Terminal): Prior to the completion of the new terminal, issues included a cramped waiting area, lack of air conditioning, and restrooms not being available after security. The overflow waiting area was also outside and exposed to the elements.
• Seasonal Operation and Flight Options: The airport operates seasonally, typically from mid-May through mid-October, with commercial flights from Delta Connection (via Salt Lake City) and United Airlines (via Denver). This limited window and fewer direct flight options compared to larger nearby airports (like Bozeman) can be a drawback for some travelers.
• Car Rental Availability: While available on-site, travelers are advised to call ahead and reserve rental cars due to limited availability, which can be a headache during peak season.

Yellowstone Airport offers an unparalleled advantage in terms of location for visiting Yellowstone National Park, with ongoing improvements addressing past facility limitations. While the seasonal nature and limited amenities require some planning, the convenience and positive staff interactions generally contribute to a highly satisfactory traveler experience, especially with the anticipated full operation of the new terminal.