Asyut International Airport (ATZ)

Common Complaints

• Cleanliness: Older reviews significantly highlight appalling conditions, including the presence of rats and cockroaches, and unsanitary bathrooms. While not explicitly mentioned in recent general descriptions, low ratings for terminal facilities on some tracking sites might implicitly reflect ongoing issues.
• Lack of Assistance/Customer Service: Past traveler experiences mentioned a lack of assistants, customer service, helpers, and managers.
• General Low Satisfaction (based on ratings): Traveler ratings on flight tracking websites show low satisfaction across various aspects, including terminal facilities (15%), WiFi (15%), security check (20%), food and retail services (15%), lounge (15%), immigration/customs (13%), and baggage claim (13%).
• Security and Immigration Wait Times: While estimates exist for security (11 min) and immigration (9 min), general advice suggests arriving well in advance (2-3 hours for international flights), and international arrivals may take around an hour to clear passport control and baggage.

Overall, Asyut International Airport offers a relatively efficient and less crowded experience, particularly for those seeking quick transit in Upper Egypt. However, potential travelers should be aware of historical complaints regarding cleanliness and customer service, and the generally low satisfaction ratings for various airport services, suggesting that while the infrastructure may be modern, the operational aspects could still be inconsistent.