Lubumbashi International Airport (FBM)

Common Complaints

• Chaos and Corruption: Travelers frequently report a chaotic atmosphere throughout the airport, from arrival to departure, with many experiencing demands for unofficial payments or "assistance" from various staff and authorities.
• Poor Terminal Facilities and Cleanliness: Terminal facilities are often described as being in very poor condition and disrepair. Amenities are limited, with only a small, often closed, duty-free shop and a tiny restaurant.
• Disorganized Security and Immigration: The security check and immigration processes are largely inefficient and disorganized. Luggage undergoes manual inspection due to a lack of scanners, raising concerns about bag safety. Passport control wait times are estimated at 8 minutes, and security wait times at 29 minutes.
• Mandatory Departure Tax: A mandatory departure tax of $55 for international flights and $15 for domestic flights must be paid in cash (USD bills newer than 2006 and undamaged) as credit cards are not accepted.
• Lack of Clear Signage and Assistance: Passengers often find a lack of clear signage or direction, contributing to confusion, especially with no clear separation between local and international passengers.

Overall, Lubumbashi International Airport presents a challenging experience for many travelers, primarily due to issues with organization, facilities, and the prevalence of unofficial solicitations for money. Travelers should be prepared for potential difficulties and allow ample time for all airport procedures.