Sir Seretse Khama International Airport (GBE)

Common Complaints

• Limited Amenities and Dining Options: Post-security, there are often limited food, beverage, and retail options, with some travelers recommending bringing snacks. Some vending machines are also reported as non-functional.
• Luggage Claim Delays and Lack of Seating: A recurring complaint is significant waiting times for luggage, sometimes extending to 2-3 hours, with a lack of available seating in the baggage claim area.
• Connectivity/Transit Issues: For onward international flights, particularly via Johannesburg, travelers note that luggage often cannot be checked through to the final destination, requiring re-collection and re-checking.
• Inconsistent Procedures/Information: One review mentioned conflicting information regarding luggage allowances between online bookings and airport counter staff.
• Public Transport Limitations: There are no public transport options to hotels or the city center, making taxis or hotel shuttles the primary means of transport.

Sir Seretse Khama International Airport offers a generally positive and hassle-free experience for travelers, particularly praised for its staff and cleanliness. While its smaller size means limited amenities and occasional operational inconveniences like luggage delays, it serves as an efficient gateway to Botswana.