Hannover Airport (HAJ)

Common Complaints

• Security Wait Times and Staff: While often efficient, some reviews mention slow security checking and occasional long queues, especially during peak times. There are also occasional complaints about unfriendly or grumpy staff at various service points. Current estimates show security wait times around 27-29 minutes, and immigration around 8 minutes.
• Limited Airside Offerings: After passing through security, the food and shopping possibilities are more limited compared to the landside area, often consisting of just a small duty-free shop and an expensive snack bar.
• Infrastructure Issues: Some travelers report recurring problems with lifts and escalators to the train station being out of order.
• Overnight Comfort: For those needing to stay overnight, the seating is generally not comfortable for sleeping due to armrests, with limited suitable options.
• Wi-Fi and Power Sockets: Occasional issues with Wi-Fi connectivity and non-working power plugs in waiting areas have been noted.

Overall, Hannover Airport offers a generally efficient and clean travel experience, especially for those utilizing its excellent rail connections. While it excels in its core functions for a regional airport, travelers should be prepared for potentially variable security wait times and manage expectations regarding post-security amenities and staff interactions.