Houari Boumediene Airport (ALG)

Common Complaints

• Long Security and Immigration Wait Times: Passengers frequently report very long queues for passport control and security, with multiple security checks often causing delays and frustration. Immigration can be a slow process, especially for non-Algerians, sometimes taking over an hour.
• Inefficient Baggage Claim: The baggage claim process is often described as chaotic and inefficient, with long waits, particularly when multiple flights arrive simultaneously.
• Limited Food, Shopping, and Lounge Options: The airport is criticized for a lack of diverse dining and shopping options. Business class lounges are often considered poor, and there's a general scarcity of entertainment, especially for children.
• Dirty Toilets: Despite general cleanliness, the toilets are a recurring complaint, often described as messy, flooded, or lacking essential supplies.
• Smoking Odor and Bureaucracy: A strong smell of smoke is a common issue, and travelers mention old-fashioned, bureaucratic procedures and a feeling of over-the-top security with unobservant officers.
• Transportation Challenges: While taxis, buses, and private transfers are available, issues like confiscation of local cash, difficulty changing Algerian dinars back to Euros, and higher taxi fares from the airport are noted.

Overall, Houari Boumediene Airport presents a mixed bag for travelers. While the modern infrastructure and general cleanliness of the main terminal are positive aspects, the passenger experience is significantly hampered by long wait times at security and immigration, inefficient baggage handling, and limited amenities. Travelers should plan for potential delays and be aware of the sparse retail and dining options.