WestJet logo

WestJet

ICAO: WJA IATA: WS Active as of Jan 30, 2026

Airline Statistics

533

Active Routes

9196

Flight Observations

115

Unique Destinations

113

Origin Airports

1867

Avg Route Distance (mi)

5780

Longest Route (mi)

30

Domestic Routes

70

International Routes

About WestJet

WestJet is a prominent Canadian airline headquartered in Calgary, Alberta. Founded on June 27, 1994, it commenced operations on February 29, 1996, with a vision to be a low-cost alternative to Canada's major airlines, initially focusing on Western Canada. Over the decades, WestJet has evolved from a regional carrier to a major airline offering scheduled, charter, and cargo air services, transporting over 25 million passengers annually.

The airline's primary operational base and exclusive global connecting hub for long-haul international flights is Calgary International Airport (YYC). Additionally, Toronto Pearson International Airport (YYZ) serves as a strategic secondary hub, with Vancouver International Airport (YVR) also functioning as a focus city. WestJet's route network extends to over 100 destinations across North America, the Caribbean, Europe, Asia, and Central America, providing both domestic and international connectivity.

WestJet operates a modern fleet primarily composed of Boeing aircraft, including the 737-700, 737-800, 737 MAX 8, and the wide-body 787 Dreamliner for its long-haul routes. Its regional subsidiary, WestJet Encore, utilizes De Havilland Canada Dash 8 Q400NextGen turboprop aircraft. The average age of WestJet's fleet is under 10 years, positioning it among the youngest of established North American carriers. WestJet is not a member of any of the major global airline alliances like Star Alliance, SkyTeam, or Oneworld, though it maintains codeshare agreements with various airlines. The airline offers three main cabin classes: Economy, Premium, and Business (available on its Boeing 787 Dreamliners). Premium class provides enhanced comfort with larger seats, increased legroom, complimentary meals, alcoholic beverages on longer flights, and priority airport services. The Business class experience on the 787s features lie-flat seating, gourmet meals, and alcoholic beverages.

Traveler Reviews

Recent traveler reviews for WestJet indicate a mixed to largely negative sentiment, with several recurring positive and negative themes.

What Travelers Love:

  • Smooth Check-in Experience: Some travelers appreciate the ease and efficiency of the check-in process.
  • Friendly Staff (Sometimes): There are instances where staff members, particularly during boarding, are noted for being friendly and organized.
  • Competitive Pricing: WestJet is often chosen for its relatively affordable ticket prices, especially for flights crossing the Atlantic.

Common Complaints:

  • Seat Assignment Issues: Passengers frequently report issues with paid seat assignments not being honored, leading to being seated apart or in undesirable locations, particularly if there are aircraft changes.
  • Uncomfortable Economy Class & Lack of Space: Many travelers find the economy class seats cramped and uncomfortable, with little personal space, especially when compared to other airlines.
  • Delays and Flight Changes: Delays appear to be common, with some passengers narrowly avoiding cancellations or experiencing significant disruptions due to unforeseen flight changes, including extended layovers or missed connections.
  • Poor Customer Service & Lack of Accountability: A significant number of reviews highlight a general dissatisfaction with WestJet's customer service, citing unhelpful or unprofessional crew, lack of compensation for shortcomings (e.g., broken in-flight entertainment, limited meal options), and difficulties in resolving issues like lost baggage.

Overall sentiment suggests that while WestJet can offer competitive fares and occasionally a smooth airport experience, travelers are often disappointed by inconsistencies in service delivery, particularly regarding seat guarantees, comfort, and the airline's response to operational disruptions and customer issues.

Safety Information

WestJet maintains a strong safety standing within the aviation industry. AirlineRatings.com gives WestJet a commendable 7/7 safety rating. The airline has been recognized as one of the top 10 safest low-cost airlines by AirlineRatings.com for two consecutive years (as of January 2022) and received the "Best Low-Cost Airline – The Americas" award in 2018. Internally, WestJet also promotes a culture of safety through its "Safety Above All Award" for employees. In September 2025, WestJet accepted a 2026 APEX Four Star Major Airline award, which is based on passenger feedback and insights.

Regarding regulatory compliance, WestJet adheres to stringent safety standards. The airline conducts regular maintenance checks that are compliant with regulations and based on both time and usage. Importantly, WestJet is not listed on the EU Air Safety List (often referred to as the EU Blacklist), which bans airlines with significant safety deficiencies from operating within European Union airspace. The International Air Transport Association (IATA) Operational Safety Audit (IOSA) is a key safety instrument in the industry, which member airlines typically undergo.

While WestJet generally has a strong safety record, some incidents have been reported. These include a main gear collapse on landing in Sint Maarten in September 2025, and instances of first officer incapacitation in March 2025 and December 2024. An engine shutdown in flight near Los Angeles was reported in April 2025. Additionally, in February 2023, a WestJet Boeing 737 aircraft had a misaligned takeoff, resulting in its right nosewheel contacting eight runway edge lights, although the flight continued uneventfully to its destination and no injuries were reported. WestJet's Boeing 737 MAX 8 aircraft were part of the global grounding in March 2019 due to software issues, with WestJet resuming commercial flights with the model in January 2021 after extensive safety reviews and pilot training.

WestJet's mainline fleet boasts an average age of 11.2 years, with the overall fleet, including its subsidiary WestJet Encore, having an average age under 10 years, which is considered relatively young among North American carriers. However, concerns regarding maintenance reputation arose in May 2024, when WestJet itself noted a significant increase in Aircraft on the Ground (AOG) and Minimum Equipment List (MEL) items, suggesting a deterioration in maintenance standards and an understaffing of Aircraft Maintenance Engineers (AMEs). Despite these reported challenges in maintenance operations, WestJet's overall safety assessment, based on available data and external ratings, remains high, demonstrating a general commitment to safety and adherence to industry standards.

Compiled by AirportRoutes.com • Updated 2 months ago

Route Network Map

Click on any airport to see its routes

Most Popular Routes

292 flights
B737
270 flights
B737
248 flights
B737
242 flights
B737
225 flights
B38M
YYC → YYZ
Calgary International Airport → Toronto Pearson Int'l
1673 miles
221 flights
B38M
MBJ → YYZ
Sangster International Airport → Toronto Pearson Int'l
1810 miles
160 flights
B38M
159 flights
B38M
YXU → YYC
London Airport → Calgary Int'l
1698 miles
146 flights
B737
145 flights
B737

Top Destinations

YYC (CYYC)
Calgary Int'l
Calgary
2557 flights
77 routes
YYZ (CYYZ)
Toronto Pearson Int'l
Toronto
1674 flights
57 routes
YVR (CYVR)
Vancouver Int'l
Vancouver
771 flights
31 routes
YEG (CYEG)
Edmonton Int'l
Edmonton Capital Region
751 flights
29 routes
YUL (CYUL)
Montreal-Trudeau
Montreal
442 flights
22 routes
YWG (CYWG)
Winnipeg Int'l
Winnipeg
306 flights
23 routes
CUN (MMUN)
Cancun Int'l
Cancun
290 flights
15 routes
YLW (CYLW)
Kelowna Int'l
Kelowna
156 flights
10 routes
PVR (MMPR)
Lic. Gustavo Diaz Ordaz Int'l
Puerto Vallarta
148 flights
10 routes
YYJ (CYYJ)
Victoria Int'l
Victoria
123 flights
6 routes

Top Origin Airports

YYC (CYYC)
Calgary International Airport
Calgary
1858 flights
76 routes
YYZ (CYYZ)
Toronto Lester B. Pearson International Airport
Toronto
806 flights
53 routes
YVR (CYVR)
Vancouver International Airport
Vancouver
654 flights
30 routes
YXE (CYXE)
Saskatoon John G. Diefenbaker International Airport
Saskatoon
521 flights
12 routes
YYJ (CYYJ)
Victoria International Airport
Victoria
456 flights
10 routes
YLW (CYLW)
Kelowna International Airport
Kelowna
438 flights
10 routes
VRA (MUVR)
Juan Gualberto Gomez International Airport
Matanzas
399 flights
12 routes
YUL (CYUL)
Montreal / Pierre Elliott Trudeau International Airport
Montréal
378 flights
20 routes
YQR (CYQR)
Regina International Airport
Regina
304 flights
12 routes
PVR (MMPR)
Puerto Vallarta International Airport
Puerto Vallarta
224 flights
14 routes

Top Border Crossing Flights

YYC (CYYC)
Calgary International Airport
Calgary, CA
2557 flights
77 routes
YYZ (CYYZ)
Toronto Lester B. Pearson International Airport
Toronto, CA
1674 flights
57 routes
YVR (CYVR)
Vancouver International Airport
Vancouver, CA
771 flights
31 routes
YEG (CYEG)
Edmonton International Airport
Edmonton Capital Region, CA
751 flights
29 routes
YUL (CYUL)
Montreal / Pierre Elliott Trudeau International Airport
Montreal, CA
442 flights
22 routes
YWG (CYWG)
Winnipeg / James Armstrong Richardson International Airport
Winnipeg, CA
306 flights
23 routes
CUN (MMUN)
Cancún International Airport
Cancun, MX
290 flights
15 routes
YLW (CYLW)
Kelowna International Airport
Kelowna, CA
156 flights
10 routes

Longest Routes

ICN → YYC
Incheon International Airport → Calgary Int'l
5780 mi
YYC → FCO
Calgary International Airport → Leonardo da Vinci Int'l (Fiumicino Int'l)
5392 mi
YYC → ICN
Calgary International Airport → Incheon Int'l
5314 mi
FCO → YYC
Rome–Fiumicino Leonardo da Vinci International Airport → Calgary Int'l
5257 mi
NRT → YYC
Narita International Airport → Calgary Int'l
5153 mi

Shortest Routes

YYJ → YCD
Victoria International Airport → Nanaimo
35 mi
YHM → YYZ
John C. Munro Hamilton International Airport → Toronto Pearson Int'l
38 mi
YYJ → YVR
Victoria International Airport → Vancouver Int'l
39 mi
YYZ → YXU
Toronto Lester B. Pearson International Airport → London Int'l (London)
89 mi
YYJ → YQQ
Victoria International Airport → CFB Comox (Comox)
99 mi

All Routes

533 Total Routes
Showing 25 most popular routes
Route Destination Flights Distance Aircraft Last Seen
YYJ → YYC Calgary Int'l
Calgary
292 477 mi B737 Jan 29, 2026
YXE → YYC Calgary Int'l
Calgary
270 340 mi B737 Jan 29, 2026
YYC → YVR Vancouver Int'l
Vancouver
248 427 mi B737 Jan 30, 2026
YLW → YYC Calgary Int'l
Calgary
242 270 mi B737 Jan 29, 2026
YVR → YYC Calgary Int'l
Calgary
225 427 mi B38M Jan 30, 2026
YYC → YYZ Toronto Pearson Int'l
Toronto
221 1673 mi B38M Jan 30, 2026
MBJ → YYZ Toronto Pearson Int'l
Toronto
160 1810 mi B38M Jan 30, 2026
VRA → YYZ Toronto Pearson Int'l
Toronto
159 1482 mi B38M Jan 29, 2026
YXU → YYC Calgary Int'l
Calgary
146 1698 mi B737 Jan 30, 2026
YYC → YWG Winnipeg Int'l
Winnipeg
145 741 mi B737 Jan 29, 2026
YQR → YYC Calgary Int'l
Calgary
138 411 mi B737 Jan 28, 2026
YVR → YYZ Toronto Pearson Int'l
Toronto
124 2081 mi B738 Jan 30, 2026
YYC → YEG Edmonton Int'l
Edmonton Capital Region
122 168 mi B38M Jan 28, 2026
YVR → YEG Edmonton Int'l
Edmonton Capital Region
120 503 mi B738 Jan 30, 2026
YQQ → YYC Calgary Int'l
Calgary
115 517 mi B38M Jan 30, 2026
VRA → YUL Montreal-Trudeau
Montreal
112 1689 mi B38M Jan 29, 2026
YYJ → YEG Edmonton Int'l
Edmonton Capital Region
106 618 mi B737 Jan 29, 2026
YYZ → YVR Vancouver Int'l
Vancouver
105 2081 mi B38M Jan 30, 2026
YXX → YYC Calgary Int'l
Calgary
104 398 mi B738 Jan 29, 2026
YYZ → YYC Calgary Int'l
Calgary
98 1673 mi B38M Jan 30, 2026
PUJ → YYZ Toronto Pearson Int'l
Toronto
97 1939 mi B38M Jan 30, 2026
YUL → YYZ Toronto Pearson Int'l
Toronto
97 315 mi B738 Jan 30, 2026
YYC → YYJ Victoria Int'l
Victoria
96 458 mi B38M Jan 19, 2026
YYZ → CUN Cancun Int'l
Cancun
91 1691 mi B738 Jan 24, 2026
YYC → YLW Kelowna Int'l
Kelowna
88 284 mi B737 Jan 29, 2026
Data Information:

Airline statistics are based on flight route observations collected from FlightAware AeroAPI and other sources. Flight counts represent observed operations, not scheduled frequencies. Route data is continuously updated as new flight information becomes available.

Data Freshness: Real-time
Last Update: Jan 30, 2026 18:03
Coverage: Observed routes only